It is too bad you are running into so many problems, I received my Edge 2011 limited edition with 20" wheels on Septembe 1st. I can't belive how much ford has changed. The all wheel drive is smooth (have you driven a BMW X3i? or and MDX? this is much better) Any way, I run into a problem with my touch screen, my phone was showing as listed but couldn't sync or take it out of the list. It seems that Ford was aware of this problem and had a quick fix for it. It took the dealer 10 minutes to upgrade the SW load and reboot the system. My ford touch is faster now, has better touch sensitivity and working fine. However I need to find a solution for the A/V input, it seems it works only if you are in park or neutral. need to know how to make it work while driving. This way will not need to buy thr DVD players for the back seats. Beside that, I trule love this car. One thing still not sure off, and that is adding applications. Does any one know what applications are they talking about and how we could add them?