slampman

Very interested to hear what happens with your lemon lawsuit.. definitely keep us posted.

Is there more to this? Is there another release forthcoming? Thanks.

So WHEN will this happen? I will continue to keep whining until it is all fixed, thank you!

Yes, I would!

Thanks for the link to this article. It does bring up something that I haven't seen on these boards (maybe it is somewhere else). Every once in a while my climate control blows cold air full blast when I first get in the car. The climate is usually set to Auto and temperature is 70-72 degrees. I live in upstate NY and there has been no need for A/C here all winter. It also feels like there is a draft coming in from the outside as well. Again, intermittent problem, but just another irritation with the car. Has anyone experienced this as well, and is it related to the MFT/Sync?

Sorry, I meant a copy of the customer letter. The dealer letter says that the customer letters started going out in January?? I also have not received a letter. Also do not want to be the "beta" tester, although I am sick of yelling at my voice command lady all the time..

Can someone post a copy of the letter?

Just called my dealer and they told me that I do not want this update! It apparently causes issues that make other features lock up. Said there will be another update next month and supposed to be some customer satisfaction program coming. Not sure what that means.. has anyone heard that?

Been there and done that. I cannot connect a phone when the only option is to Disconnect. The main menu says "Connect a Phone:, but when I go to the phone screen and select my phone, the "Connect" is grayed out. I tried disconnecting, then selecting Connect, but it gets hung up. I literally have to delete phone, turn off car, turn off, unpair sync on my phone, turn off bluetooth on phone, restart car, pray that it doesnt re-add my phone automatically, then add phone. Happens every two weeks or so. I have had this car since October, phone since beginning of January. This is what works for me and I am sticking with it, until Ford fixes it. I am not holding my breath.

Every two weeks or so my phone (Droid X) seems to lose its connection. It says "Connect A Phone", but when I go to the screen it shows it as connected. I try to disconnect, delete, etc. Its very frustrating to have to go through quite a number of steps to delete the phone (unpair the sync on my phone, turn off bluetooth on phone, turn off car, open door, etc... you get the picture!). The phone should not lose its connection every two weeks! Anyone else have this problem? I had the APIM replaced about a month ago and I see absolutely no difference. Its clunky and unreliable. Funny, I have not had any system reboot since I got the new APIM. I am almost wishing for one. I refuse to go in the fuse box. Another thing I found recently - my Droid X can receive text messages in my husband's recently purchased, used, 2010 Ford Fusion. But my state of the art, 2011 Ford Edge with my touch cannot. When I asked my dealer, they said the problem was my phone!

I wonder what phone Ford uses in their commercials to get the phonebook photos to appear??

I was wondering if any of you have had your my touch module replaced, and if so, what has been your experience with the my touch after it was replaced? My dealership just ordered the replacement module for me today, so they anticipate installing it within a few days. I am a bit nervous. Thanks! Stacy

I turned off the bluetooth on my phone, deleted phone, then turned bluetooth back on and was able to add the device. The phone is now added and working. Wonder how long it will last this time around.

I had the same thing on my phone last Friday, but it didnt sync! That is too strange. It works now, but give it a day or so.. I think that we are having the same exact issues.. what kind of phone? I have Droid X.

I had the latest software update installed on my Edge a week ago (third time since December I have had the car in for Sync issues). Last Friday my phone also would not connect (It said "Connect A Phone"), when I went to settings, the option to Connect was grayed out and Disconnect was available (you would think that would mean that the phone was connected!). I decided to "Disconnect" the phone that was not connected, then delete it and re-sync. HUGE MISTAKE. The screen got frozen on the Sync screen (with the 6 digit #). I could not get the damn thing to unfreeze. I had to drive 2 hours away for a meeting, and I had no radio, GPS, bluetooth phone, heated seats, etc for the whole drive. I tried "resetting" by turning off the car a few times along the way. That didnt work. It did decide to come back to life after my meeting and the car was off for a few hours. Since Friday I have had intermittent slowness with the touch screen, the voice commands are glitchy, and my phone wouldnt connect again this morning! I will not try to delete the phone again, that doesnt work. I called my dealership and asked for a new module. I was told that they need to recreate my problems and investigate. I would like to get rid of the touch screen altogether at this point. The inconvenience of it isnt worth the hassle. I have spent numerous days trying to resolve some of the problems (searching the web, dowloading software updates, sitting in my freezing car while the updates run, etc). Has anyone had the module replaced with success at getting rid of the constant issues??? Thanks!