DavidStruff

I was also given the ESP to shut me up. I tried but wasn't able to Lemon mine. The dealer I bought it from apparently didn't track all of my service visits and they didn't give me receipts because "it was warranty work". I didn't know until another dealer in a neighboring state told me what the original dealer was probably up to. By then it was too late and I had already gone over the 15,000 miles for my state's Lemon Law. I contacted my state's Attorney General and Office of Consumer Affairs anyway and they offered to set up a mediation session but said that it was highly unlikely anyone from the company would respond.

I agree. I like my Edge overall. But the SYNC/MFT system is the worst piece of technology I have ever encountered. I used to do alpha and beta testing for software that was less buggy than this. I have to reboot multiple times each month, which is especially a pain when you're driving and have to pull over and waste time for it to do its thing and then adjust all your settings again. A few months ago I spent 45 minutes in a rest area in Connecticut waiting for it. Awful. Just plain awful. Like you said, I cannot score it low enough. Mine has been at the dealer for various MFT issues eight times (that I can remember) in the past 13 months that I've had it. Typically each visit is about three days. I used to call Tech Support a lot but their solution was always to reboot or pull the battery cable, so I gave up calling them. My current outstanding issue that does not get solved with a reboot is with the Sirius voice commands (it doesn't recognize some channels by name). They told me that should be addressed by the end of the year. It's a known issue which 2013s also have (which seems kinda crappy to me that they ship products with known issues, but whatever) so hopefully it comes sooner rather than later.

Yeah I did Google and I have seen people having problems with the factory installed version. But I was curious anyway since accessories.ford.com sells the rear and front systems (and there are after-market places like eBay and Amazon which also sell them). So I thought I'd ask here in case anyone knew anything about parts or if wiring harnesses are already in place or any other info. Thanks.

Either at the dealer or after-market? Thanks.

Can the otherwise useless puddle lights be adapted to function as turn signals? Thanks.

My MFT update flash drive came in the mail but it won't work. It gives me error messages telling me that the installation cannot continue. I called Tech Support and they had me do a Master Reset among other things and then had me try again but it still didn't work. They told me I would have to get it done at the dealer. But my dealer has only one person who knows anything about SYNC so every time I bring it in it takes three days for them to do anything. They connected me to Customer Care because I told them I shouldn't have to pay over a hundred dollars for a rental for the same problem I've had since I bought my Edge seven months ago. The Customer Care woman told me they wouldn't give me a free loaner car. I explained to her that in the first month alone I had my Edge it was in the shop three different times to fix MFT and each time was at least three days of paying for a rental at $35/day plus taxes and that I shouldn't have to pay for that again. She took my info and said she'd call back. She called back about 10 minutes later (making it a point that she called back within the 10-15 minute promise that she made to me). She told me that since the MFT update is supposed to only take an hour, they won't give me a loaner car. I reiterated that the dealer only has one person to work on SYNC systems and that every time I've brought it into the shop in the past always took three days so I have no reason to believe that it would only take an hour, especially since it can't be done by flash drive. She then suggested that maybe I received a bad flash drive but I told her that I got this same error message when I tried the downloadable version from syncmyride. She then blamed my hardware and I pointed out that if it is my actual USB slots (which I know is not the case because I play music on two different USB sticks), it will certainly take more than one hour to fix/replace the hardware and then apply the upgrade but she disagreed and remained firm. I am completely disgusted by this company. It is well-known that the system has been flawed since day one. I have already spent more money and more time than I should have to try to get it fixed and they won't let me use a car for free?!? Even if it does only take an hour like she swears it will, why not put your money where your mouth is?!? But no. All she did was tell me how sorry she was. But I have heard enough of that for the past seven months and I am tired of it. I just want this thing fixed. This is my first non GM car ever and my first non Chevy in 12 years and I am regretting this move. Chevy's customer care was excellent to me. They gave me a loaner the one time in 12 years that I had to have warranty service done and they even gave me loaners when I got there late in the day for oil change and inspection stickers and they knew they wouldn't have me done before closing. Not to mention the fact that my Trailblazers cost less but had more features than my Edge.

I did. This is copy/pasted from it (it has nothing useful to my question):

Yes, I see the two red lights but they are both on the bottom cushion and seem to only control the temperature for the bottom. I never feel anything in the seatbacks of either seat.

When pigs fly?

Be nice if someone could compile a little list of "What to never ever do no matter what" and "What's good if you're a super uber fanatic with unlimited time and money" and "What's good to do IF you can" to make my decisions easier lol

That's the part that's killing me lol I leased cars for about 15 years so I didn't care but I had no issues that I could tell by using any old car wash. Before that I had a car which had well over $10,000 worth of custom paint over the years (that's not even an exaggeration - rather than have patch-up work done, I would have the whole part stripped down and repainted) and it was also fine in regular brush car washes. But after reading the owner's manual for my new Edge, I started to get a little paranoid because of the scare tactics in it to only use all Ford cleaning products all the time. Then I came here and practically felt bullied by the pros lol. So the task for me now is to try to figure out the differences between what I HAVE to do to keep my Edge in good shape, and what I should do if I want to be fanatical over it. I just want something realistic and perhaps in the middle of those two sides. And because I am on a fixed income for now, I can't go spending all kinds of money on specialized cleaning products just for the heck of it. I'll do what everyone agrees I have to, but I can't go crazy on that stuff.

What do you guys think of this for a winter car wash? I used to have a classic car and used to take it here all the time: http://www.scrubadub.com/scrubadubdifference.html

Is it correct that only the seat bottom of a 2011 SEL is heated and not the seatback too? Thanks.

No, I do get that. I am just wondering if just plain water, even though pressurized, is enough to get rid of the caked-on salt build-up.

In that video he uses the ONR on his wheels. Is that safe to use on Edge wheels?