FYI for those waiting for their packet, I just called syncmyride and they told me that I was not on the list to get one in the mail, for some reason. I have a 2011 edge SEL w/ nav and the person insisted I had to download and install it myself and go to the dealer for an SD card, and that not everyone would be getting the update in the mail. I argued with them for a bit that it was pretty inconvenient to go to the dealer when they could just mail me the update, and eventually they gave in. But - apparently you can't assume you will be getting the update in the mail. It looks like I'm at the end of the list for the update now though, 15 day wait.