Pete K
-
Posts
91 -
Joined
-
Last visited
-
Days Won
1
Content Type
Profiles
Forums
Gallery
Posts posted by Pete K
-
-
I have an 2010 with 13,000KM and it doesn't sound like what you are getting at start up during the winter or summer.
My 2007 has been slightly "clacky" since new.
When very cold, I do hear what I think is cam bearing knock, that quickly goes away.
Overhead cam engines seem to be noisier than I like, regardless of make or model.
I am suprised that Ford does not use composite valve covers, like other manufacturers. They work very well to absorb the noise.
Corvettes were getting complaints back in 1991 and 1992, so they changed to a composite cover in 1993 to quell the complaints. It cut the noise in 1/2 or better.
-
As you may have seen in my other thread, Ford is not accepting the liability across the board. Although I quailfy for the warranty (based on the TSB and emissions warranty), I was told to piss off.
I suspect this problem is much bigger than it appears on this forum. The Escapes are having the same problems, as well as the Fusion. When you lump them all together, sounds like alot of exposure or Ford.
TSB attached.
-
Not really. Ford would love to hold their dealers accountable for anything but the fact is that state automotive franchise laws that were enacted decades ago protect the dealers from Ford. Ford can't control the dealers or tell them how to run their business. Unless the dealer is doing something illegal their hands are tied. There is nothing Ford can do about it.
That is a shame.
My company (construction products, not auto related) holds our agents accountable as if they were employees.
If I can get them to listen(Ford), at least they may have a heads up. One would hope that multiple complaints may put their dealer status is a compromising position.
Ford did send me 2 online surveys over a week ago.
1 was for my dealership experience (flashing the new PCM) and 1 was in response to the 1800 phone call.
Both asked if I would like further follow up by each. I replied yes.
Who knows. Maybe a human will eventually read them, and someone will contact me. So far, 1 week resulted in now communications.
-
Print and read this TSB.
Ford is providing a warranty to some, but not others. It is important you have the facts, or you could be stuck with a $2500 repair.
See my link below for specifics:
http://www.fordedgeforum.com/index.php?/topic/7326-ignition-coil-malfunction/
-
I bought my 07 new in September of 07.
Pros:
Great looks
Overall fit, finish and quality pretty good.
Paint quality-not so good.
Stereo-Better than I thought it would be.
Seats, controls etc, very comfortable.
Gas Mileage-Better than expected. 25 mpg on the highway suprised the heck out of me.
Tire wear, and brake pad wear very good.
Goes like heck in the snow.
Cons:
Drivers seat has a small clunk. Just enough to be annoying.
PTO seal has a slight leak, and I have given up on it. I wipe it down every time the Edge is on ramps, and clean the area with brake clean. By doing this 3 or 4 times a year, it keeps it clean, with no smell.
Smoked the PCM, coil packs, and sparkplugs at 44,000 miles. $1500 to fix it myself. Ouch!
Brake rotors warped at about 5,000 miles, giving me a mild "thump, thump" with every stop.
Transmission shifting-not as smooth as most cars.
Muffler hangers keep bagging out, causing the exhaust to settle, and rattle a little.
Until the recent $1500 PCM/Coil failure, I would recommend this vehicle. But Google has shown it to be a common problem on the Ford Edge, as well as many other Ford cars and trucks. Because Ford wont help some of their customers (some they will), I would not feel comfortable giving this vehicle a strong thumbs up. I would give it a C minus.
-
Sounds like the dealer screwed you, not Ford. If you have the TSB and proof they said it wasn't covered by the emissions warranty then you should have an open and shut small claims case against the dealer.
That is my hope too.
What will work against me is that all of my correspondence with the local dealer was verbal. My word against theirs. If they are shifty, they can easily say "we never spoke to this guy, or we would have helped him".
I had 2 of the dealer employees feed me info, and beg me not to get them involved for fear of retaliation from their boss. I won't squeal them out. I would rather lose the $1500.
Remember that the dealer is Fords direct agent, and they should be accountable for their agents.
Based on the recent history, I would expect them to deny.
Nothing for them to lose by saying the above.
-
This is what Ford hears.
"Hey - I had this problem with my car so I changed the PCM and all the coils on my own and now I want you to pay for it."
How do they know you diagnosed it correctly? How do they know it wasn't a wire gnawed by a rat?
Now multiply your situation by hundreds that happen every year (maybe thousands) and you should be able to understand why Ford can't just take your word for it.
I think if you had a dealer diagnosis before the repair was performed then it would be a different response.
If you still don't understand Ford's position then you're not being logical. And I do hope you get the dealer to reimburse you for the parts since they lied to you.
Again, Ford would not allow me to discuss. I was told no. No warranty. Drop it off, and trust us, or fix it yourself.
Worst case now, is I am out $1500
Worst case there way resulted in a possible $2500 loss (dealer price on parts and labor).
Option 3 would be that they call me up and say:
"Guess what? You were right. We fixed your car at no charge to you. This is a common problem on Ford vehicles, and we fixed you up becuase we value you as a customer".
Option 3 would be preferred, sure. Realistically, do you think there was even a remote chance of that happening (assuming my version of the facts is true)?
Getting re-imbursed from someone is my second concern. First concern is educating as many people as I can.
Now, (unless someone from the dealer or Ford steps in) I only have to convince the judge. They have denyed me my due process.
Even if I recover nothing, Fords refusal to sit at a table to discuss their potential liability (how may I help you) will eliminate any chance of my immediate family purchasing another Ford vehicle.
As far as my daily driver is concerned, there are dozens out there I would be happy to own. It is a tool to make my life move along. I dont need to be loyal, or love any 1 manufacturer.
My wife bought a new Hyundai Santa Fe the week after I bought my Edge. You wouldnt catch me in one, but after 88,000 miles, all warranty claims were handled with no stress. 2 of them were out of warranty, and they fudged the paperwork (only a $20 part and a $40) to make her happy. She didnt even ask them to help. They just did it. Point is, other manufacturers (US and Foreign) make attempts to resolve issues. Maybe it is because she has boobs, who knows.
They (Ford) lose worse than I do.
Please read some of the links I posted in the thread above. Alot of poor people who do not have the means to fix their own car have been let down by Ford. This "deny till you die" thing isn't only affecting me.
One last point that I feel should be made:
I was lucky. Very lucky.
While traveling in the middle lane of a busy interstate at 65 mph, my problem occurred. This dropped my max speed to 20 mph, making it very hard to get to a safe location, without getting hit by a semi.
Fortunately, it was about 4am, and minimal traffic on the road. I got to a point of safety unscathed.
What happens when this situation occurs with a mother and 3 small children during rush hour?
People could be seriously injured or killed because of this documented design/part shortcoming.
Ford is nuts to continue to bury this problem. Someone could eventually get hurt, and that would be horrible.
-
1
-
-
Below are some links to similar Ford cars and trucks with the same problem.
Mods: If this violates the rules, please delete them. I am not looking to upset the apple cart, only educate.
http://www.ford-trucks.com/forums/1034246-engine-misfire-pcm-failure-2005-escape.html
http://www.carcomplaints.com/Ford/Escape/2005/electrical/Powertrain_Control_Module_PCM_failure.shtml
http://www.ford-forums.com/ford-escape-f35/2005-escape-pcm-failure-t47688.html
http://www.carcomplaints.com/Ford/Freestar/2005/electrical/PCM_failure.shtml
http://www.fordforumsonline.com/forum/ford-escape/643-2005-ford-escape-pcm-ecm-computer-failure.html
http://s1285.gridserver.com/Ford/Escape/2005/engine/pcm_failure.shtml
-
My only issue is your assertion that Ford is purposely denying a claim that they know is valid. I don't believe that because they have fixed others and covered it under the emissions warranty with no questions asked. It's all in how the dealer presents it to Ford.
All Ford sees is that you replaced some parts on your own and you don't have a dealer standing up for you saying that it was the PCM that was bad in the first place and that all the coils had to be replaced. You don't have a Ford dealer diagnosis that says the PCM is bad. Ford's position on this is understandable given the circumstances.
I'm not blaming you because you checked with the dealer. I'm blaming the dealer and that's who I think you should sue IF you have the evidence of what they told you.
Good points. I can certainly understand a manufacturer not willing to open up their wallet because someone asks for it. Chain of command must be followed in any situation, thats for sure.
Once the ball started rolling into an out of warranty position by the dealer, I did the right thing for me. Fixed it as per the TSB (which was a coincidence). I just wanted to do the right thig, and I planned to keep it until I traded it in on a new one.
NO WAY was I going to leave it at the dealer, and open myself up to a $2500 plus repair bill.
Remember, no warranty (so says the dealer) =full whack on labor and parts.
However, that does not change liability. That is a key point.
The TSB states that the PCM is deem faulty, once more than 1 coil pack code comes up. So whether it was me, or the Ford tech, TBS protocol calls for changing the PCM. I was told (and who knows if it is true) that you cannot bench test a PCM. Defect is determined by symptoms.
Because I cannot put the toothpaste back in the tube, I am asking for something very reasonable. I am asking that someone at Ford says "How may I help you"?
If I could get to that point, I can produce documentation, broken parts, tow receipts, photos etc.
All of this combined will create an evidence package that would cause any reasonable manufacturers rep to consider doing the right thing.
Afterall, what reasonable person:
Tows a car home
Discoveres melted coil packs
Scans car to determine codes
replaces plugs and coil packs
Replaces PCM
Tows car to dealer for PCM flashing
Wipes out their checking acount for approx $1500
For no good reason?
If it walks like a duck, quacks like a duck, and swims like a duck, it is a duck. I just want an opportunity to present my case to someone at Ford.
If someone from Ford was actually willing to sit down with me, and negotiate this problem, I would have no thoughts to go legal. Time is my only non renewable resource, so I wont devote a ton of time to it, moving forward.
Problem is no one will say "How may I help you"
I will call a second dealer to try to discuss this next week. A phone call to them also (a few weeks ago) confirmed they were not willing to assist. Worth anothoer phone call though.
-
TSB for anyone that wants it:
-
Remember too that I am prepared to lose, if the judge says so.
As far as dealer vs Ford being responsible, I am leaving who's name goes on the paper to the attorney. He will decide what the right option is.
I am a technical specialist for a 400 million dollar a year company. Proper complant protocol, diagnosis and resolution is what I do during the day, so I am well aware of corporate (big or small) dispute tactics.
I am very proud of my company, as they always try to do the right thing by the customer, and (even if no liability) help with resolution. Even if this is only reduced pricing.
My training requires that the first 5 words out of my mouth are: "How can I help you"?
Can you guess what level of pricing my local dealer offered?
Yup, list price.
****My goal is to educate future victims. Even if I am somehow dead wrong, this thread can help others to avoid my (or Fords) mistakes.
Also, I do appreciate anyones point, or counterpoint, so please continue to post on this thread.
More posts=Higher traffic, thus moving this up on any search engine.
-
Sounds like the dealer screwed you, not Ford. If you have the TSB and proof they said it wasn't covered by the emissions warranty then you should have an open and shut small claims case against the dealer.
Ford is totally dependent on the dealer's diagnosis and in this case there is no way for them to determine whether the problem was the PCM per the TSB or not.
Again - the TSB doesn't change the warranty - it's just saying that the PCM is covered by either the bumper to bumper or the emissions warranty.
Had your dealer confirmed a bad PCM I believe Ford would have repaired it under warranty. If you have the original parts you could see if another Ford dealer could help you before resorting to a lawsuit.
Dealer took a firm stance that it was not under warranty, once they knew about the odometer reading being over 36,000 miles.
So I agree with you there.
Sadly, when I disputed it with the 1800 customer service number, and they took an even more firm stance that I was not getting a dime from them.
What is unfortunatate for me is that I did not buy the vehicle new anywhere near my home.
If you dont buy it there, the small dealers are reluctant to go the distance for you.
Once I had a clear understanding from both the dealer and Ford that I would have to fight hard (legally), the priority became to fix my vehicle, as I (like most of the world) cannot function without it.
You continue to imply that had I given them opportunity, they would have done the right thing. I believe they know what they are doing, and used their upper hand to squeeze me out.
THEY STILL HAVE AN OPPORTUNITY TO DO THE RIGHT THING! Re-imburse my out of pocket costs.
(The line above is directed at any potential Ford representative that may be reading this thread).
They flat out refused to help, unless I wrote a check. See the dilema?
Leaving the car on jaclstands longer than the 3 weeks I already did wasnt an option.
-
The attorney is affordable.I can't have the car not work. I'm capable of fixing it myself. That will save me money.
I'll have to tow the car there. They have to diagnose it for $95an hour. I'll only pay for an hour. Then I'll see what they say. I may have to tow it home. And back to flash the pcm. It doesn't make sense to not cover this problem. Cars these days don't work without a computer. They can't expect a consumer to spend $30,000 for a car then spend thousands to fix a computer problem
When you are ready to do the work, don't hesitate to contact me if you have questions. I have a ton of pictures, and am aware of the hidden clips, bolts etc.
If anyone wants to see how widespread this problem is (with all of the Ford models affected)
Google Ford Edge PCM Failure.
It is amazing how big it is, and how many people are out of pocket on a product/design shortcoming.
-
Thanks for the story. I have to get the car to the dealer today. This will help to back up the problem. I know someone at a different dealership as well. He is a fleet manager. I haven't talked to him in a while so I am reluctant to call him. I want to take it to the dealer that i bought it from and have had the car serviced. If i get any bull I'll call.
Unlike some, I don't have the money to fix it then fight it. My dealer said the coils are not covered and a car was in with 66,000 miles and was not covered and cost $5800 to fix. It belonged to a friend of the service advisor, Must be bull. Also said the cat will have to be replaced.
If you pay for it out of pocket, just be sure to do it as per the TSB.
You may be able to afford to fight it.
My attorney is charging me $100 to prepare the letter, and paperwork.
Because it is under $5000, it is best fought in small claims court.
It will cost me $65 to file the papers at the local magistrate (Pennsylvania).
It will then be my choice if I want to present my case myself, or bring my attorney.
If the attorney comes, it will be an additional $300 for his time.
Therefore, my fees to fight this will be either $165 or $465.
I will likely choose to go alone, making is a small gamble monetarily (and the paperwork/warranty gives me a strong case).
It is worth it to me to gamble the $165 to recoup approx $1500. Even if it isn't it is the principle of the thing.
*Remember too that you have the option of contacting the state attorney general, if you feel as strongly about it as I do.
I may very well wind up losing this fight, but I dont care. Gotta do what I feel is correct.
-
Thanks for the story. I have to get the car to the dealer today. This will help to back up the problem. I know someone at a different dealership as well. He is a fleet manager. I haven't talked to him in a while so I am reluctant to call him. I want to take it to the dealer that i bought it from and have had the car serviced. If i get any bull I'll call.
Unlike some, I don't have the money to fix it then fight it. My dealer said the coils are not covered and a car was in with 66,000 miles and was not covered and cost $5800 to fix. It belonged to a friend of the service advisor, Must be bull. Also said the cat will have to be replaced.
I dont know where they came up with that number.
Labor for everything is less than 4 hours (2 hours for parts replacement, 1.5 hours to reprogram pcm and key remote)
I spent $60 each for the coil packs, so even if Ford doubles that for list price, it is $720 or so for coils.
List on the PCM is over $1,000
Plugs $10 a piece (list price).
Where is the other $3600 coming from? That is a lot of money to install a cat.
Pictures are important too. If you repair this yourself, make sure your date and timestamp on the camera is properly set, and snap pics of every step of the process. Do not give up your origional receipts also.
-
I use a soft bristle brush, and car wash soap (during the normal hand wash).
I top them off with Adams SVRT
This stuff is water based, water resistant after it dries, and does not have a wet look. More like a semi-gloss, so it just looks clean and new.
If you are looking for a high gloss appearance, this would not be the product you would want.
Adams sells direct www.adamspolishes.com
-
What exactly were the symptoms and what was replaced and by whom? The TSB itself doesn't dictate what is or isn't covered by the warranty - it only tells technicians how to fix specific problems. Either the parts are covered by the warranty or not. It doesn't make sense that Ford would pay other claims but deny yours without some extenuating circumstances (or the dealer screwed up).
I'm just trying to understand the problem. This doesn't make sense.
Agreed. They are sweeping it under the rug. I have found that business often comes down to personalities, and obviously my dealer did not care to help.
Symptoms:
Driving to the airport at 4am one fine monday morning, and car develops what feels like a bad ignition miss.
Limp car off interstate, and into a parking lot.
Have car towed home.
While away on business, called 2 local dealers, and visited 2 Ford dealers while traveling. All 4 tell me they are not aware of any TSB's or recalls that pertain to drivability, or engine.
Return home, and plug in my scanner. I get 3 codes P351, P352, P354.
These mean bad coil cylinder 1, 2 and 4.
Call local dealer again, and ask if there are any know issues or TSB's regarding multiple coil failures on my 3.5 Edge, or any other Ford car or truck (as it is almost impossible for 3 to crap out at the same instant). They say no, and I am out of warranty.
I decide to fix it myself, as I am out of warranty (so says Ford)
Remove upper intake, and all 6 coil packs to find melted coils, with puss oozing out of them.
*My automotive experience tells me at that point that a failed PCM likely caused this, so I order 6 new coils, 6 new spark plugs, an upper intake gasket set. By the way, this is the exact recommendation on Fords TSB. Replace all 6 plugs, coils, intake gaskets, and use new updated PCM.
I order a guaranteed used PCM from a reputable salvage yard in Minnesota.
Business travel takes me away for a week, and when I return, my parts are delivered to my home.
Phone rings shortly after, and it is a friend of a friend, who is the local Ford dealer's parts manager.
He tells me he became aware of my problem because of a conversation he had with our mutual friend.
He tells me that the dealership (the one he works for) lied to me, and that this problem is rampant with many models, especially the Escape, with the Edge being 2nd most common.
He tells me that Ford has a redesigned PCM that is better than the first, and recommends I order it if I can afford it (so I do).
I install the plugs, coils, and intake, and wait for the PCM to arrive.
In the meantime, Ford parts guy slips my buddy a copy of the TSB, and begs us not to use his name, as he does not want to have his boss come down on hime for letting the cat out of the bag. He tells me that everyone on staff is trained to say they never heard of this problem.
I pay for the new PCM, tow the car to the dealer, and they flash it for $100
When I show the service manager the TSB, he states he knew nothing (which I know to likely be a lie, based on parts guys story), and they will not help me with warranty reimbursement claim.
*I am only looking to be paid my out of pocket on the parts only. Not looking for towing, down time, or labor then, or now.
I call Ford's 1800 number, and chick tells me that the TSB is wrong, and the conversation stating no warranty trumps the written warranty information on the TSB.
Now, I am pissed, and decide that I will not stay quiet, and let them do it to someone else, if I can help it.
That's my novel.
-
Very nice!
-
That makes no sense whatsoever. There is something else going on here that you're not telling us about. The TSB has nothing to do with whether it's covered by the warranty or not. If you only had 44K miles then it should have been covered.
I could understand why you would think that. However, the TSB clearly states:
Warranty Status:
"Eligible under provisions of new vehicle limited warranty coverage and emissions warranty coverage"
New vehicle is 3 year, 36,000 miles and emissions warranty is 8 year 80,000 miles. This information is as per my owners manual.
If you understand the phrase above as not under warranty for an origional owner (at 4 years and 44,000 miles), for this problem, please enlighten me.
I, and my attorney understand it as covered, and Ford disagrees.
I had no beef with Ford. I only posted to help the next victim. If this screwing did not occur, I would have purchased another one.
I have been 100% forthcoming. I have sufficient income to fix my ride. This is the principal of the thing. Money is spent, Car is fixed and (for now) runs well. I am out approx $1500 and Ford wont reimburse me. That is the facts as I understand them
If there is more to the story, Ford has that info.
Again, if anyone needs a copy of this TSB to protect themselves, please let me know, and I will send it.
Although my dealer denied it existed, I found it.
Edit: If someone from Ford reads this, and decides they want to do the right thing, contact me @ vrodpete@msn.com.
At the very least, I feel better knowing that this and other threads will show up in a google search forever.
*It is important to me that the the rest of the victims do not get shafted as well.
-
There must be some reason they didn't cover it. What was the reason given?
They told me that the TSB is wrong. That the PCM is not covered, only the Diagnostic module.
They also explained that a written legal document (their technical service bulletin) is superceeded by their verbal comments on the phone (based on her discussion with an engineer).
At that time, I realized I was dealing with an idiot, or a thief. Don't get me wrong, the gal was very polite and respectful while telling me to go away.
When I asked politely to elevate this to the next level of complaint (regional manager, etc), I was told it ends here, and I have zero recourse with Ford.
I was advised (by the Ford chick) to hire an attorney if I chose to continue to complain. She also said to hang on to the parts and receipts because I would be re-imbursed if it was elevated to a recall in the future.
I appreciate their recommendation, and did just that. Lawyered up.
Regardless of the outcome, they have lost a customer for life. I am only out $1500.
Real shame in the end because I have just paid off the 07 Edge and was going to trade it on the 2012 Edge. I love mine, and am impressed at how nice they have become in a short time.
-
I have recently expierenced problems with my 2007 Edge. Started out as sudden loss of power, missing, sputtering and a burnt smell. Code reader showed faulty COP coils. Upon further examination one of my COP coils was severly melted. Talked to the dealer 3 weeks ago where they said mine was they second one they have seen but no TSB had been issued as of then addressing the problem. Ford has since then released a TSB addressing the problem. Seems there are some faulty PCM's out there causing the COP's to stay on thus melting the COP coils. Ford is replacing all of the COP coils, spark plugs and PCM at no cost to the owner. There are some stipulations for the vehical to qualify, one being 80,000 miles or less. Hope this info. will help someone. Hats off to Ford for making this right..
As you may have seen in my other thread, Ford is not accepting the liability across the board. Although I quailfy for the warranty (based on the TSB and emissions warranty), I was told to piss off.
I suspect this problem is much bigger than it appears on this forum. The Escapes are having the same problems, as well as the Fusion. When you lump them all together, sounds like alot of exposure or Ford.
-
I have a 2008 Ford Edge. Codes 301,300,302,351,352,and 354 Came on today without warning. Looks like I'm calling the Ford dealer. Unfortunately I have almost 90,000 miles.
I sent you the TSB, so check your inbox to be sure it arrived.
The way it is worded, you are screwed.
As I read it, they owe me, but told me to piss off.
RockAuto has the best deal on the coilpacks. $60 each for the Motorcrafts. The Motorcrafts are Genuine Ford coils, reboxed.
I have a 5% off discount code. Feel free to use it:
76184486305447
It expires Jan 22, 2012
Also, order the Victor Reinze Upper intake gasket set. $5 and equal or better quality to the Ford gaskets.
I have a used 07 PCM I purchased from a reputable high end salvage yard.
It came off a wrecked 07 with 44,000 miles.
If you want to go that route, instead of buying a new one for $700-$1000, shoot me an e-mail. I will sell it for what I have in it. $130 shipped to the lower 48 states.
I wish you luck.
I had to lawyer up.
Doesn't matter much though. I will likely buy a Hyundai, and dump this pig.
I dont care so much that it broke, but Ford is out of line, so I will never buy another one.
-
Still looking for answers.. went to Ford dealer after this happened and wouldn't ya know it they had one in the shop with the same symptoms.. They replaced all of the COP coils, plugs and ECM for a total of just over $2000. I'm changing the plugs and COP coils myself to save a little money then I'm having the dealer install the ECM since they have to flash it..I found one other thread on this site where the owner was having the same problem. Unfortunately they never posted how it was resolved. I just wonder how many edges are having this same problem? I replaced the COP coils with BWD's and funny thing was I could only get 2 of them the rest were on back order. Hopefully I can finally get the Edge to the dealer next week. I'll post the out come for future refrence..
OK turns out Ford has recently released a TCB that addresses the problems I am having. Turns out the PCM's are failing causing the COP coils to stay on, thus heating up and ultimately melting the COP coils. Ford is replacing all of the COP coils, sprak plugs and PCM at no cost to the customer. There are certain stipulations though, one being the car ha less than 80,00 miles. Not sure about other qualifications but I barley made it on the miles. Hats off to Ford for standing behind their product. Hope this post helps some one else.
Had the same issue at 44,000 miles.
Tsb clearly states it is covered under the 8 year, 80,000 mile emissions warranty, but they told me to pound sand.
For clarification, my local dealer, and ford customer service were the ones that said I was out of luck.
Repairing it as per the TSB cost me $1500 .
On a longshot, I called the dealer that sold the Edge to me (new).
They are not local.
They are attempting to plead my case. If it fails, I will let the lawyer sort it.
I do have a pdf of the Tsb if anyone needs it.
Just email me @ vrodpete@msn.com
-
Got my Edge back today from dealer after dropping it off for leak on 1/13.
Part # 7T4Z3A329BD - (SHAFT)
8T4Z7275CC (KIT - SEAL)
Hopefully this is the fix for all!!! Time will tell!
Did ford provide prices on your receipt?
Mutliple problems with 2008 Ford Edge
in Mods & Tech
Posted
Sorry for the misfortune.
I am pretty sure lemon laws protect you against having to deal with the same exact problem, over and over again. Not sure if it helps if the vehicle is a turd.
Perhaps a call to the state attorney general can provide you with facts that you may be able to use for discussion with the dealer?
I wish you luck.
Although my Edge has been pretty reliable, I just got hit with a major problem/expense that I understand is a warranty item. However, Ford and my local dealer told me to pound sand.
I was pretty loyal to Ford, but hard to ignore some of the other quality cars and trucks out there.