MKXOwner

I have had my MKX in the service dealership 3 times. The first time (trim to the rear sunroof was loose and causing a rattle. They replaced the whole unit.) they gave me some loaner car that had 2 major dents in the side, smelled like musty furniture and guzzled the gas. I drove it to work which was 5 miles from the dealership and the gas tank was almost to empty. This car started out with a half tank of gas. i complained that the car I got was a piece of junk considering I called in advance for a loaner car since the repair on the vehicle was going to take awhile. The second time (investigate burnt rubber smell - they found nothing wrong) they gave me a Ford focus. Nothing that critical about the focus. It is a good little car but I believe you honestly get what you pay for and driving the MKX and the focus is like night and day. The day was raining and to tell you the truth I did not feel safe in this car. This was from Enterprise car rental. The third time (investigate burnt rubber smell again and reduced the amount of PTU fluid from overfilled to max) they got another car from Enterprise and it was a Ford Edge. Ahhh... at least something similar to the car I was getting checked out. Alas, I must have bad luck. The Edge had a window sticker showing a no smoking symbol and I look in the drink holder in the middle console and I see cigarette ashes. The whole car smells like smoke and I could swear that some employee at Enterprise must have used this car as a personal vehicle. It was plain dirty. i ended up going to the airport and exchanging it from a Ford Edge to a Chevy Trailblazer. The trailblazer actually handled more firmly and securely than the Edge. In fact, the next time i purchase a vehicle I think I will rent the model for a few days to get a real feel for a car. Anyway, I could say I was greatly disappointed that a company like Lincoln would use Focus and dirty cars to lend to their customers versus a clean Acura TL when I used to have my Acura MDX in the repair shop. A small and perhaps minor issue but greatly magnified when you are driving in a moble butt hut and your wife has asthma.

That was my concern too. As this would be probably be recall worthy if seals are incorrectly installed at the factory. Simply reducing the amount of fluid seemed too simplistic to me too. Otherwise they would have done it the first time I took it in for this problem in which they did not think there was anything wrong. Oh well I will have to wait for the next cold day to see if this smell happens again. Then another trek back to the dealership if it does. This last trip cost Ford 3 days worth for a rental SUV. The previous trip cost them 2 days for a rental car. This is getting pricey for them...

UPDATE: Called the dealership and the Ford bulletins are aware of the leaking of the PTU fluid due to being overfilled. They reduced the amount of fluid from overfilled to max. Ummm... yeah. Anyway, they are also aware of the seal. They told me they will check the car again to make sure it did not leak after they reduced some of the fluid. I told them I was concerned it would not leak since the weather is warm right now instead of the cold temperatures and he was aware of that but had to follow Ford guidelines apparently in troubleshooting problems. i hope it does not need a new seal but it that solves the problem then fine.

INteresting.... I am not an expert in the internal workings of this vehicle but could someone explain what the PTU does and why the smell only occurs during cold weather?

Sorry upon re-reading my post it was a little harsh sounding. But, I can truly say I am quite disappointed that the smell in my car seems to be something that occurs during the cold weather season and the past few days here have been warm. So, the likely event that the Ford service will find anything wrong is minimal and I will have to wheel it back to the service department once again on the next cold day. I don't want to waste my time nor the Ford service departments time and money as I have requested a rental car (their expense) while it is in the shop. Again, not angry at you but frustrated that this problem has not been identified yet.

Mine is a 2007 AWD MKX and I have the same problem. I hope Ford browses these forums to see what people are reporting about their cars. I call it free Quality Control. I took my vehicle over the weekend and have yet to hear back from them. I told the service people about this forum and the web address to show them I was not the only one. I hope they follow through. One of the service people asked me what people in this forum was saying the problem was caused by and so far I have not seen where someone has said it is caused by this or that. I suspect this is a new problem as this is the first winter / cold days for this model as the EDGE/MKX was started in 2007 (Or at least I believe it started in 2007).

Ummm you buy a 40K vehicle and tell me that it is a PITA and nothing to get bothered about. I didn't buy an upgraded EDGE to smell like some piece of rubber had died on the top of my engine and circulates the air throughout the cabin of my car. Ford may wonder why their market share for car sales in the US is fallen or I should say has fallen and I will tell you customer service and quality is ALWAYS the reason businesses succeed. People pay extra for quality and service. Ford needs to wake up and realize that back there is a reason people say toyota and honda are RELIABLE cars.

I had to take mine in over the weekend and sadly the temperature went back up to 50 degrees. So whether they can duplicate the problem is hard to tell. Also I am a MKX owner from Cincinnati, OH. I purchased and service my vehicle at Mike Castrucci Ford in Alexanderia Kentucky. Hopefully they can get my car problem identified. Does anyone in this thread have a conclusion reason for this burnt rubber smell?

I am so glad I am not the only person to experience this smell. I own a 2007 AWD Lincoln MKX and I have the exact problem. On cold days when you are at a stop there is a strong gaseous like smell from as far as I can tell coming from the vents. I truly believe this is a problem as the symptoms are identical to what I am experiencing. I thought it was other vehicles exhaust or something and I would put the ventilation on using the recirculating air button but that did not make much of a difference. I am just glad I am not the only one as I have taken the car into the dealership but they told me they could not recreate the smell. My quess is that is happens on cold days and somehow something is going on that causes this burning, rubberish smell. So for the record I have also experiences this in the 2007 AWD MKX as well.