Cman

* Great thread link for a tough problem. Do call Ford directly as the dealers seem not to be able to help well until a regional CSM is involved... Let them drive the vehicle around and black-box the issue if needs be while you take a loaner until it's fixed. once it starts, it can happen anyplace and it's simply not worth the risk of driving it in the case the dealer waffles...

Having been in the vehicle twice as it died and nearly getting t boned once and brakes squealing rear ended the second (never mind the wife and kids dying on the freeway and sitting sideways in heavy traffic ), I think you're being pretty dismissive / soothing... Of the 8 times it died, It put the family or I at risk 4... 50% doesn't = a majority at all, much less a vast majority. But even if it were 4 of 12 times, are you trying to say putting people at risk 4 times is OK because it's an acceptable risk ratio?

Easily the worst part of this is Ford Motor making the dealers jump through repeated hoops (refusing to replace the part after several requests) This issue is clearly very difficult to get a code, and the dealers had to be lead by me to the solution and not till after multiple stalls including a nasty situation on the freeway... It seems worse than dismissive (to the point of feigned ignorance) that when a car is having these same symptoms that ford doesn't immediately instruct the dealership to do the Black Box. Sending Family's back out on the road 2-3-4 times? Suggesting the Extended warranty is a key here (WHICH IS NOT DONE FOR THE EDGE) misses the point a bit although it's not as dumb as suggesting "stalling out isnt that dangerous because other cars have brakes"...

Easily the worst part of this is Ford Motor making the dealers jump through repeated hoops... This issue is clearly very difficult to get a code, and the dealers had to be lead by me to the solution and not till after multiple stalls including a nasty situation on the freeway... It seems worse than dismissive (to the point of feigned ignorance) that when a car is having these same symptoms that ford doesn't immediately instruct the dealership to do the Black Box. Sending Family's back out on the road 2-3-4 times? Suggesting the Extended warranty is a key here (WHICH IS NOT DONE FOR THE EDGE) misses the point a bit although it's not as dumb as someone suggesting "stalling out isnt that dangerous because other cars have brakes"...

Big thread that seems like it should have more attention... http://www.fordedgeforum.com/topic/12726-throttle-body-service-or-failure/ Seems like a growing issue. Thought it might make sense to draw more eyes... New member. HUGE thanks for the posts so far. You let me know what to look for... My 12 Edge was stalling over and over. I made it happen after my wife told me... I just drove it aggressively and it died fairly quickly (showed the wrench etc). It reset when I restarted... First trip to the dealer(after multiple stalls), no repair, dealer could not duplicate. -Car died 2 days later (and more times) Second trip to dealer, Replaced canister purge valve (I let them know that this sounded like a throttle body issue and the Service manager said yes, and that it is a known issue) -Car died a few days later Third trip- They replaced the MAF sensor ("We cant do anything without a code for the Throttle body") Car Died again. This last time, they sent a tow truck because my wife simply would not drive the vehicle again. They also sent a rental car. I called Ford Corp and started a case with them as well. I told them that I would not let my wife and children back in that vehicle and that, given the history here I was surprised that there wasn't a recall and or a class action suite not based on injuries but on time / effort / stress... Ford got together with the dealer and they hooked up the blackbox and had a tech drive the car for a few days and it stalled again and the tech hit the button while it was failing and it gave "THE code"... P2111 - Throttle Body actuator Here's the deal. When you restart your vehicle, the code clears because the Throttle body actuator resets and is no longer stuck... They'll likely only find this with the black box because it records the systems history while driving and saves everything for a few minutes before and after you hit the "mark" button when the vehicle dies. It seemed like the dealer wanted to help but Ford would not let them until I made that call. The dealer said "we have to go through these steps before doing the throttle body" It was absurd really... I didn't ask, but it begs the question, why would they not do the black box first? And here's the thing about the misdirection that's starting to happen in this thread regarding safety... Cars rear end or other cars all the time. Stalled or not, shit happens because there is difference in speed between two vehicles. The thought that one has breaks and one is just stalling, so brakes will prevent blah blah blah is beyond stupid. My wife narrowly missed getting hit on the freeway... She also nearly got T boned because the car died pulling out onto a busy street (leaving her stuck sideways in traffic and a truck pulled into the next lane but the car behind it had it's view blocked and slammed on the brakes and missed them by a few feet... My wife said "When you children ask you what the nasty smell is and its the burnt rubber of the car that just missed you, you know it's time to stop driving the car"... This is a numbers game Ford... I appreciate you fixing our Edge and we've loved it so far but, much like GM have learned, you don't want to find out where the break even point is between fixing the problem and paying for bodies... I'm betting Ford step up. If your vehicle is stalling and not throwing codes, call Ford directly. Do that no matter what year the vehicle is. It's not like you are throwing your dealer under the buss. You are simply giving your dealer support by activating Ford. Ask for the blackbox test. Refuse any bullshit answer they give you. Document everything and let them know you are documenting everything... It will give Ford and the dealer proper incentive. Hope this helps... Be safe.

Back on Topic... New member. HUGE thanks for the posts so far. You let me know what to look for... My 12 Edge was stalling over and over. I made it happen after my wife told me... I just drove it aggressively and it died fairly quickly (showed the wrench etc). It reset when I restarted... First trip to the dealer(after multiple stalls), no repair, dealer could not duplicate. -Car died 2 days later (and more times) Second trip to dealer, Replaced canister purge valve (I let them know that this sounded like a throttle body issue) -Car died a few days later Third trip- They replaced the MAF sensor ("We cant do anything without a code for the Throttle body") Car Died again. This last time, they sent a tow truck because my wife simply would not drive the vehicle again. They also sent a rental car. I called Ford Corp and started a case with them as well. I told them that I would not let my wife and children back in that vehicle and that, given the history here I was surprised that there wasn't a recall and or a class action suite not based on injuries but on time / effort / stress... Ford got together with the dealer and they hooked up the blackbox and had a tech drive the car for a few days and it stalled again and the tech hit the button while it was failing and it gave "THE code"... P2111 - Throttle Body actuator Here's the deal. When you restart your vehicle, the code clears because the Throttle body actuator resets and is no longer stuck... They'll likely only find this with the black box because it records the systems history while driving and saves everything for a few minutes before and after you hit the "mark" button when the vehicle dies. It seemed like the dealer wanted to help but Ford would not let them until I made that call. The dealer said "we have to go through these steps before doing the throttle body" It was absurd really... I didn't ask, but it begs the question, why would they not do the black box first? And here's the thing about the misdirection that's starting to happen in this thread regarding safety... Cars rear end or other cars all the time. Stalled or not, shit happens because there is difference in speed between two vehicles. The thought that one has breaks and one is just stalling, so brakes will prevent blah blah blah is beyond stupid. My wife narrowly missed getting hit on the freeway... She also nearly got T boned because the car died pulling out onto a busy street (leaving her stuck sideways in traffic and a truck pulled into the next lane but the car behind it had it's view blocked and slammed on the brakes and missed them by a few feet... My wife said "When you children ask you what the nasty smell is and its the burnt rubber of the car that just missed you, you know it's time to stop driving the car"... This is a numbers game Ford... I appreciate you fixing our Edge and we've loved it so far but, much like GM have learned, you don't want to find out where the break even point is between fixing the problem and paying for bodies... I'm betting Ford step up. If your vehicle is stalling and not throwing codes, call Ford directly. Do that no matter what year the vehicle is. It's not like you are throwing your dealer under the buss. You are simply giving your dealer support by activating Ford. Ask for the blackbox test. Refuse any bullshit answer they give you. Document everything and let them know you are documenting everything... It will give Ford and the dealer proper incentive. Hope this helps... Be safe.