Missmel Mitchell

Today my 2011 edge lost power. Everything went dead but surprisingly the engine was still running. Put it in park and tried to shut it off but it wouldn't. Put my feet on the brakes and wouldn't get out of park, engine still running! Removed my keys engine still running! My heat wouldn't go off! Got out of the vehicle in a no parking zone. My friend came to my aid with my vehicle still idling.He had to remove a fuse and unplug the battery, finally the vehicle went dead. Restarted and sync rebooted. Omg! I freaked out thinking of all the scenarios that could have happened. I have brought it in to the dealership and the service agent said that it's the first time he's heard of this.I come on the Web and see this is an ongoing problem. I will have to call in the morning before their diagnosis cost me an arm and a leg.SMH