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VryUnHappyFordOwner

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Everything posted by VryUnHappyFordOwner

  1. So I'm going on 3 weeks into this nightmare!! After months of research and debating with my husband on what new SUV to purchase I stood my ground and we bought a Ford. Have never owned a Ford before but felt they earned my support by rejecting the bailout when other auto makers were swimming in bailout money (never once spending it to help the people). Anyway, purchased the 2015 Ford Edge on May 21st. Not sure the build date and don't have the VIN with me (I'll post that later) but after 4 weeks had our first torrential summer rain here in Central Florida. My husband noticed the floor was wet when he was wearing flip flops. Called the dealer and made an appointment. And there she sits to this day. It's obvious what the problem is so I won't rehash all that but what is the most frustrating and unacceptable thing about this situation is how Ford is staying mum and not openly communicating with the car owners OR the dealers. I've called my Ford Dealer daily to check status and they have not to this day received any guidance from Ford on what to do to completely fix the problem. I'm getting the standard status 'waiting on parts'. So there my car sits in the dealer bay with the floorboards ripped out and the windows wide open (wonder how much dirt and shop grime is getting in my car day after day). They have yet to explain how serious this is, or how complicated to fix (or not) and why Ford is not openly addressing the obviously 100's of brand new (and very expensive) cars affected by this problem. Even more frustrating is why are the Ford Corp Care folks who obviously monitor this forum are not speaking out and providing better support and guidance to help people get to the bottom of this problem. Paid alot of money for this things and now I'm truly regretting ever thinking about buying a Ford. Tired of waiting on my new car, meanwhile the bank still wants their money!! They better be ready to provide bumper to bumper lifetime warranty (including water damage) to get me to take this car back. So embarrassing when people ask me where my new car is and I can't even give them an intelligent answer!! So now I worry about how long the vehicle sat out in the rain and how many times the car has gotten wet and dried. Feel like it's time to invoke the lemon law (on the entire fleet)!!!
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