FordDriven

Understood! Very good point made....it is afterwards how the company handles these issues with it's customers that reflects future customer loyalty. FoMoCo committed to right the wrong! *High concerns are the modules under the layment of floor like Restraining Power Control Modules. May need replacement if sat is water. The wire harness can survive the water exposure but not the modules. *If extended damage is irreversible, buy-backs may be imminent. Additional MRSP/tax/fees will need to be addressed.

Considering "not to buy" a particular make [FoMoCo] of vehicles as a whole bcuz of one models [plant] production facility's error could be considered stretching it. To each his/her's own but this sort of production flaw happens in all manufacturing facilities whether it's public knowledge or not. Although, this is not to diminish this temporary flaw as a major inconvenience to it's respecting customers, it does not mean this product is not worth considering as all competing manufactures have similar mishaps. Quality control is the second line of defense before products leave the door. FIRST....is job done right first time. But with our eyes and ears is how we learn and correct any said issues. This area of quality control is assured corrected. Over 3,000+ parts on average are introduced to a manufactured vehicle and perfection is what is strive for every-single-day and night the men and women are laboring on the production line......JOB-1

**Note: FoMoCo terms in this program will not cover reimbursement.

"Delivery Hold" was issued June 9, 2015 under "Customer Satisfaction Program" 15B21 effective through June 30, 2016 -- No mileage limit. Suspected vehicles build dates where June 25, 2014 through April 28, 2015. Owner Letters mailed out week of June 15, 2015.