edge18

:happy feet: Drove to work today in my 2009 Honda Accord paid for by Ford. Finalized buyback of my 2007 Edge last night! Settled through arbitration with the Better Business Bureau. Thanks to all of you (except Capt. Kirk) for your comments and suggestions. Special thanks to whoever posted the service bulletin on here awhile back. It really helped in my arbitration. Good luck to the rest of you. If you are experiencing the leak and are frustrated by repeated fixes check BBB.org for your state. I don't think Ford will give anyone a hard time buying back the Edge.

I know. I am one of them! Love your website but all of this is not doing us any good if they don't have a fix for our problem.

Ford claims (to me anyway) that it works on some and not on others because this is a very intricate procedure and not all dealerships do it right. I have had those parts put in my car twice now and still have a leak. Oh, and Ford also admitted that this problem does only seem to occur in cold weather which explains why I went from Feb to Oct with no leak and it came back in Feb. Very frustrating! Hopefully, you will have better luck with yours.

I never had the smoke come in through the air vents. It poured out from the driver's side of the hood.

Thanks for the info but I am just a mom will never get under the hood or check the tranny fluid and I don't want to pay someone else to check these fluids. Thanks anyway. Hopefully I will make it the BBB and back.

I have been driving around with this leak for a few weeks now waiting for my hearing. Ford will not look at my car now that I have filed a case against them. Should I be concerned about losing transmission fluid? I have a long drive to the hearing next week.

Mine lasted for 3 months (5133 miles) after the whole unit was replaced before the smell returned. How long has it been?

Galaxieman - Is yours still leaking after the 7251A part was installed?

Well, Ford offered one car payment for all my trouble. I told the BBB to take it to arbitration. What are they thinking???

Good luck! I will be anxious to see what they say. I am waiting for Ford to offer some sort of settlement other than working on the car again or I will be at arbitration as well.

I agree. I just cancelled the engineer that Ford was sending to perform the final repair on my car. Unless they put a buy back offer on the table I will be off to arbitration.

Good luck. That will last longer than the seal for sure but for me after I put another 6000 miles on the car the smell was back.

Thanks! I sent BBB a chronological order as well. They are reviewing my papers now and then will get back to me. I will ask them how we should document so we can help each other's cases. You are in a loaner car now aren't you?

Ford called me yesterday and said that by law they have one last repair attempt and want me to bring it in to my dealer to have their engineer work on it. I then called the BBB who told me that they are not entitled to a repair attempt but I should let their engineer look at it. Have to call both back today. I told Ford that their customer service rep already told me that they don't have any other fixes than what has already been done to my car. If they had a fix they could have fixed it at 1400 miles. Rdonchann - would you be willing to document your saga for me to bring to arbitration if needed? I would be happy to do the same for you.

I just submitted our PTU problem info to Shame on You at www.myfoxny.com. Maybe if enough of us complain they will contact Ford. It's easy to do and may get better results than dealing with Ford directly.

The smell was so bad last night that I called Ford Customer Service again. I can't drive around like this until the BBB and Ford contact me. Will see what Ford comes up with next week.

Call Ford Customer Service and demand a rental. The dealer gave me a hard time with this but once I opened a case with Ford it was taken of.

Call Ford Customer Service and demand a rental. The dealer gave me a hard time with this but once I opened a case with Ford it was taken of.

What state are you in? I am in northern NJ and need the AWD. Will keep you posted. I will not settle for the extended warranty either. Right now, smell is back but not frequent yet.

What are you thinking the outcome of BBB will be? We don't want a 2009 Edge. I can't see them just handing over a new car. I am hopeful and anxious for a remedy but do you really think they will take these cars off our hands?