DGW

Follow up to my initial question regarding mixed mode audio presets. I tried doing a master reset. That did nothing regarding how the radio operated and surprisingly still allowed me to receive SiriusXM without refreshing the signal. I finally called Ford Company and was ultimately told that there was a couple of different displays for sync 3.4 depending on the radio but ultimately was told to have the dealer check out the issue because the software and hardware seemed to be identical on my two vehicles. The Ford Representative said I should also call SiriusXM to verify that I am properly activated. I called SiriusXM and was transferred to Technical support and this is where I found out the radios on the 20 Escape and 19 Edge are actually different and will not operate exactly the same. The 20 Escape has a newer SiriusXM platform X65 which allows for the mixed mode audio presets. It also can receive additional channels that the Edge cannot. It is also why the Escape can have up to 6 preset pages while the Edge only has 3 that I cannot change or why the Edge does not show album covers while playing a song. I suspected that the different vehicle models had something to do with the reason why the two radios acted differently. At least I finally got an answer that made sense and now understand that the radios are just different.

Thank you enigma-2. I will look into that. It sounds like that is a possible solution.

I have a 2019 Ford Edge and a 2020 Ford Escape. Both have the exact same Sync 3.4 build (version 3.4, build 21194) but the way the radio station presets work is different. On the Escape I have multiple radio sources ( AM, FM, satellite radio) on the same line of presets. It does not change regardless of the source selected. On the Edge I cannot get the presets fro the various sources to show up on the same row of presets. Pushing the source button changes the presets and they only show presets for that source. Even though the Sync builds are exactly the same does the specific ford model change the way Sync works or am I missing something in the way I am setting up the presets on the Edge? I tried following a Ford video showing how to set up the presets for mixed-mode audio presets but cannot get it to work. Here is a link to the Ford video: https://youtu.be/J6-VBjdbKh0

10 so far: 1995 Windstar 1999 Taurus 2000 Windstar 2008 Escape Hybrid 2010 Fusion 2013 Focus 2015 Escape 2016 Fusion 2019 Edge - favorite so far 2020 Escape - Lots of tech but some obvious cost cutting in materials All purchased at the same dealership. I think the dealer where your car is serviced is as important as the brand purchased. I have been very happy with the service department over the years.

Hi Toby99, I agree with you that the transmission issue is not normal and shouldn't happen. I was very disappointed when it started happening, even more disappointed when I noticed that it was happening to my Escape as well. It's issues like these along with other issues like coolant leaks into the previous years escape engines that has made me decide to buy the Ford ESP so that I am hopefully covered for any major breakdown. I know that the ESP is an extra cost that I shouldn't have to pay but unfortunately I look at it as a necessary cost of buying a car these days. I buy my cars and try to keep them for a long time. It is funny that you commented on selling the vehicle and making sure the engine has warmed to operating temperatures. The is exactly what the salesman did when I took the car out for a test drive so I didn't notice the surging and bucking right away. I am sure he knew how the vehicle would drive cold.

Hello everyone, This is my first time posting on this forum but I have been following the forum for some time and have gotten some good information especially from this thread. I have a 2019 Edge Titanium and have experienced the bucking and surging at low speed when the vehicle was cold. Once the vehicle has warmed up the bucking and surging would disappear. Before there were any TSB's that my vehicle qualified for the dealer did reset the transmission which did help quite a bit until this summer when the temperature got into the 90's. The bucking and surging got bad with the vehicle cold. I saw the latest TSP 21- 2081 on this forum. I showed it to the dealer and told him up front that since the car is warmed up you will not be able to duplicate the issue. They did perform the update and I will say that I believe that the transmission does shift a little smoother but the bucking and surging is still there although maybe not as pronounced. The update seems to have done more for the shifting than the bucking and surging. All that said I also have a 2020 Escape Titanium with the 2.0 L engine (not hybrid) and the same transmission. That car also has some bucking and surging when cold in the warmer temperatures. I know of a couple of people who have other brand vehicles who have mentioned similar bucking and surging when the vehicles are cold. While the bucking and surging is disappointing I am thinking that it is an unfortunate characteristic of these transmissions, it may be I will have to just live with it unless it gets to a point where it happens constantly after the vehicle has warmed up.