Hi there,  I was reading your post and I was shocked that this happens, this is the first time I have heard that the dash board or any plastic painted.   If this is true, we are all in big trouble.  I am still waiting for my Edge to be delivered, black exterior and camel interior.   I am very concerned about the glare and now this??!!  I don't know what I am going to do..  How bad is your glare issue? 
I always clean some spots with windex or mild cleaner and this is the first time I have heard of this happening. 
Keep me informed as to what they are going to do about it. 
PS hope this is not a cheap trick from Ford, this is our first Ford and if it is, not a good way to try and gain customers. 
  
Pocoboy