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my ford tuch proplem


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Hay i have ford edge 2012 with myford touch touch

i was have gracenote version 5.6 database installed in myford tocuh but after the dealer make the new update 3.5.1 and they try to fix assist 911 alert ' we don't know what happened but now i got gracenote version 0.0 and the dealer try to fix it but without succeed and even he try to reinstall the 3.5.1 but without succeed

If you can help me or give some advice

Thank you

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