Victor Wolansky Posted February 22, 2011 Report Share Posted February 22, 2011 The rear view camera on my Edge is not correctly leveled, when it is you see part of the rear bumper and it is a perfectly horizontal line, so I found myself parking incorrectly, which I never do, so after wondering what was going wrong with me, I found that the camera is twisted a few degrees, so when going reverse, the assist lines show me something that is of course, incorrect. When asked to the service rep at the dealer, he was like. Well, you can totally trust that, it can be like a foot off... which I think is totally BS... how can put something like that to not to be trusted??? Should I demand them to get it calibrated so it is straight? Or is being too picky?? Thanks Quote Link to comment Share on other sites More sharing options...
Edgieguy Posted February 22, 2011 Report Share Posted February 22, 2011 tell them to fix it, or fix it yourself. Mine is perfect and the guidelines are aligned to your tire tracks helping you to avoid curbing your wheels. Quote Link to comment Share on other sites More sharing options...
Victor Wolansky Posted February 22, 2011 Author Report Share Posted February 22, 2011 That is what I told them, I'll see if they do it correctly, if not, is there any guide on how to open that thing and rotate the camera? Thanks' Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted February 22, 2011 Report Share Posted February 22, 2011 That is what I told them, I'll see if they do it correctly, if not, is there any guide on how to open that thing and rotate the camera? Thanks' I wonder if there is a calibration setting for it. Quote Link to comment Share on other sites More sharing options...
Victor Wolansky Posted February 23, 2011 Author Report Share Posted February 23, 2011 I wonder if there is a calibration setting for it. I don't think so, not at least on the settings. I believe they have to open it and manually align it. Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted February 23, 2011 Report Share Posted February 23, 2011 I don't think so, not at least on the settings. I believe they have to open it and manually align it. There's probably a "module" for that If it can be replaced the dealer will replace it. Quote Link to comment Share on other sites More sharing options...
Victor Wolansky Posted February 23, 2011 Author Report Share Posted February 23, 2011 There's probably a "module" for that If it can be replaced the dealer will replace it. Sure.... just tired of having to go there so often... Quote Link to comment Share on other sites More sharing options...
Victor Wolansky Posted February 27, 2011 Author Report Share Posted February 27, 2011 well.... took the car in, and after two hours of waiting in there, the answer was, we can not find anything wrong with it.... there i nothing to adjust, and it i just a degree off, which is totally normal, it can be off by a foot (his exact words) manual says that can not be trusted and that you have to use other aids to park too.... which I think is total BS, I have read the manual from start to end several times and it does not say something like that anywhere. look at the pictures, that this is off by about 20 degrees..... Now they ask me to take the car on Tuesday for the whole day... what really bothers me is them trying to talk me out of getting it fixed... the technician looks ate me like if I am a crazy moron... Quote Link to comment Share on other sites More sharing options...
Victor Wolansky Posted February 28, 2011 Author Report Share Posted February 28, 2011 I guess with this they will have no option other than accept that is twisted Quote Link to comment Share on other sites More sharing options...
Victor Wolansky Posted March 1, 2011 Author Report Share Posted March 1, 2011 I guess with this they will have no option other than accept that is twisted Finally they got convinced that is wrong after seen these pictures and compare to other cars on the lot. I'm going to get a new camera sometime during the next century Quote Link to comment Share on other sites More sharing options...
dcsplicer Posted March 27, 2011 Report Share Posted March 27, 2011 Finally they got convinced that is wrong after seen these pictures and compare to other cars on the lot. I'm going to get a new camera sometime during the next century Did you ever get this resolved? Quote Link to comment Share on other sites More sharing options...
Victor Wolansky Posted March 28, 2011 Author Report Share Posted March 28, 2011 Did you ever get this resolved? Well.... after two days of leaving my car at the shop.... after they calling me the first day saying that they need another day because the camera was still not straight, and after calling me next day saying that all was perfect.... I'll let you be the judge if it was fixed or not, Look at the pictures and check if you can tell was the before and the after..... Quote Link to comment Share on other sites More sharing options...
Victor Wolansky Posted March 28, 2011 Author Report Share Posted March 28, 2011 Well... dealer sent me a copy of the chat with their own technical support hotline.... Ford is practically telling...screw you...it is what it is... there is no way to install it in other way. I guess I will have to do it myself.... Quote Link to comment Share on other sites More sharing options...
wilsons66604 Posted March 28, 2011 Report Share Posted March 28, 2011 Well... dealer sent me a copy of the chat with their own technical support hotline.... Ford is practically telling...screw you...it is what it is... there is no way to install it in other way. I guess I will have to do it myself.... I noticed after my update to 2.7 that the filed of view was much wider on the backup camera. If you can get your dealer to install 2.7, it may resolve your issue. Have you ever pulled fuse 29? I wonder if that would help. Quote Link to comment Share on other sites More sharing options...
Victor Wolansky Posted March 28, 2011 Author Report Share Posted March 28, 2011 Yes,I pulled it, but unless there is a "rotation" setting on the setup menu they can access and we can't. For me it is a matter of how the camera is mounted. Or that the technician knows nothing about what he is doing. I was told that they updated to 2.7 and it is not.... and they swear they did it..... so not sure how competent they really are. Quote Link to comment Share on other sites More sharing options...
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