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I previously owned a 2011 Edge with My Ford Touch but without Nav. I liked MFT and never had a problem with the system or the Garmin GPS I used. Last year, I thought I would treat myself to a new 2017 Edge with Sync3 and Nav. I am amazed at how poor the GPS is on the new Edge. On a recent road trip, I became so frustrated with the built-in system that I came home and installed my old Garmin Nav. My wife laughed at my repeated attempts to get the wording "just right" so that the system gave some limited answers to what I was seeking. Most times, after trying "navigation" "find a POI" "search where?" "nearby" "in a different state" ect. I gave up and had to "CANCEL" I can't understand how this system is an improvement. My wife and I had a laugh as the Ford GPS showed us going cross-country as we navigated the Interstate in Louisville. My Garmin gets updates for free and has never lost track of the the roads or poi's. Luckily, it is easy to use Google Maps on my phone and play the instructions through bluetooth. I am still plugging in my old Garmin for map display--just as I did in 2011. When will Ford get it right? I know a lot of owners are using Android Auto or Google Play but I am not a data user.

Antonio's last post got me looking more carefully at my controls. I realized that, on the new Escape, there is a steering wheel switch that is marked INFORMATION and an opposite switch marked HOME on the right side group of controls. I was accidentally brushing the Information switch as I drove. Problem is now completely solved.

Thanks for your quick reply Antonio, This is a very small annoyance in a system that works very well in both my Escape and my Edge. I appreciate your concern and I will try the master reset if the behavior persists. Glad to know Ford cares.

I own a 2011 Edge with MFT but no nav. I experimented on multiple occasions with Sync navigation. The response is so poor it is almost laughable. When my vehicle was new, I wanted to show off to my son. I called Sync for directions to the airport 10 miles from my home. Sync could not find it so I was transferred to a live operator AND he could not find the major airport in Milwaukee either. I have never encounterred such a poor system. There was no doubt when my subscription expired. My recommendation-don't wast your money. I have had excellent service from my Garmin when I need it with no hassle.

I just purchased a new 2014 Escape with MFT. The services screen keeps popping up by itself forcing me to touch the home button to return to the main screen. My 2011 Edge with MFT does not go to the services screen by itself. I am wondering if this is something new in the 2014. My new Escape has around 250 miles. I have not yet run a vehicle health report. Has anyone else noticed this behavior on new Fords equipped with MFT? Is there a way to prevent the screen from going to services by itself?

OK Dean I'll bite. What is a reboot utility? I just checked syncmyride.com and I found no mention of a reboot utility. I'm curious.

Hello Scorpio I have a 2011 SEL and seeing the scheduled maintainance screen has been no problem. Yes, I have seen it a couple of times but after a minute or two the system reboots and everything returns to normal. I don't worry about this at all. Overall, MFT has been very kind to me.

Tacyon Actually, I had no luck with using track number tags. I tried that and failed. I guess I'll stick to my m3u playlist method. Thanks anyway.

Problem solved, I think. I read the info at the link provided by Kirby. It indicated that Sync was able to read pls. m3u. or wpl. I used a free program called Playlist Creator. I set up the songs in my order and saved a seperate m3u playlist in each folder on my USB drive. (pls did not seem to work and using Windows Media Player was way too complicated) When I opened the USB control panel in my EDGE, I browsed "MUSIC" There was an additional menu that listed "Playlists" I clicked that and located the m3u playlists I had saved. I chose the playlist I wanted and the music played in exactly my chosen order. I am once again thankful for this forum.

Thanks Kirby That info looks promising.

Thanks Omar, I was just trying to see if there was an easy way to organize the files without renaming each id3 tag title. It's a shame the EDGE does not offer more control over playback of mp3's

I have a collection of mp3 recordings on my computer. I transfer these to a usb drive when I have a long trip in my ’12 EDGE. Sometimes I break up a long radio show into as many as thirty 10 minute tracks. My problem is, I can’t seem to get these mp3 tracks to play in a certain sequence. I have tried creating playlists – both pls and m3u – but that does not seem to work. I have tried using Windows properties to change the track numbers sequentially but that does not seem to work. I have tried using Windows Media Player and WinAmp to create playlists but that did not seem to work. My latest attempt is to manually change each title by entering A through Z in front of the id3 title tag. This is very tedious. My question is for anyone else who uses a usb drive for music playback in their EDGE. What solution works for you?

Saleslug, I had my door switch replaced under warranty. I was lucky it broke early. I am afraid that many 2011 owners will be facing this problem in the future. I hope Ford corrected this issue in later models. But, judging from the way Ford tried to shirk responsibility for our MFT problems, they seem to be trying to sweep this one "under the rug." I would think that they should have learned their lesson when they did the same for the MFT problem. What did it get them? Their reliability ratings hit the cellar and reviewers are still judging Ford products as if the MFT problems have not been solved. I, for one, think MFT is great. I think many of the initial problems have been solved. I would be hesitant to buy another car without MFT although I have not taken the time to evaluate competing systems. Ford sales department promised things that Ford engineering could not deliver. When you see this kind of system failure, you have to assume that we will have to deal with other problems in the future from a manufacturer that doesn't quite have its act together. By the way, I still love my Edge. It's the best vehicle I have ever owned. I don't know if I can say the same for Ford owner support.

I heard a high pitched whine in my garage just after I pulled the Edge in and turned it off. This was the only time I noticed it but it was so unusual I called my wife in to try to track down the source. Later, I noticed a neighbor was using her electric leaf blower. The blower seemed to be making the same high pitched whistle that I heard. :hysterical3:

Thanks Dingo You were exactly right. As you (and SMR suggested) all was well after I ran a health report. Thanks for the advice.