RedfireEdge

Redfire Edge checking back in to see how you guys are doing... I'm sorry to hear that you guys are still without your Edges! It's pretty incredible. I don't care how good the vehicle quality ends up being when the Edge finally is released. The Negative Word of Mouth generated so far by this launch is not good! Unfortunately, this has put dealers in an akward position. So, even more discontent has been bred. It's going to take a major spin doctor to fix this one. I do Customer Satisfaction & Loyalty research for a living. This one will be one for the story books for sure. :stop: BTW iforku - Customer-centric companies (e.g. SUCCESSFUL companies) are usually pretty thankful for "whiners" like us. Having ran the Office of the President (Complaint Resolution) group for a global company, I know full well that knowing what pleases customers and what P****S them off helps companies not only stay ahead of the competition but stay in business. A lot of this could have been mitigated by open dialogue with Edge's early adopters (pre-order customers). Keep us up to date. Don't give us excuses. We'll respect you more for being honest and we'll stay customers. I am even more persuaded that my decision to put a little "Zoom Zoom" in my life was a wise choice. :yup:

Well, Edge friends I must bid you Adieu. The delay in the delivery of my Edge was perhaps Divine intervention. With said delay and the help of an unsolicited impetus, I have had to reconsider my purchase. I called my dealership to today to let them know that I would not be proceeding with the purchase. I wish you all the best of experience with your Edges. Enjoy!

So with all of the waiting and uncertainty of arrival, I test drove a loaded Mazda CX-7 Grand Touring (minus tech package) over the weekend for comparison's sake. I can drive it away for $27k with 36 mth lease payment of $390/mth and $1,749 up front. I've heard that Ford will offer attractive leases, but just like you (audiomidman), I'm wondering how attractive they're going to be...

Thanks for answering this question for audiomidiman. I'm not exactly an expert on leasing, so I appreciated the help explaining it. Now, if we could only find out what the money factor is going to be...

YIKES! Did they say what happened to cause the delay? It kind of makes me wonder if I am getting the straight scoop or not. I can empathize with you about not knowing the lease rates yet. I do know that the residual has been set at 51%. So, that's favorable news. I'm trying to cut my car payment down

It's a "Consumer Clinic" video on the Edge. http://www.graphinity.com/fordedge/video.html

Cool beans! Thanks!

Thanks! Gorgeous color isn't it? The Fusion looks great dressed in it too. I'll definitely stand out in the snow.

I was beginning to think you were abducted by extraterrestrials or something. Here's hoping your Edge is completed and awaiting shipment! The Ford Rep was at my dealer yesterday and checked on the status of my order while she was there. Everything was right on schedule and my Edge is to be built this week. We'll be happily driving our Edges in no time!

My salesperson checked today and said that my order (SEL Plus with Vista) is on schedule and is to be built this week. I don't know what's up with your dealer. Sorry, but I have a hard time believing them. I don't know...Smells fishy...

Wow! Thanks for such cheery news! Now, I just have all kinds of warm and fuzzy feelings about the Edge I ordered! Kind of like the warm and fuzzy feeling I get from watching the news.

Audiomidiman this is your week! Have you gotten any update from your salesperson?

http://www.autoweek.com/apps/pbcs.dll/arti...41/TOC01ARCHIVE

"Ford may have seen the light" http://www.auto123.com/en/info/news/roadte...spy?artid=71052 Good review overall. There is also a photo gallery attached to the article showing the Redfire Metallic. Looks sweet! I can't wait until mine gets here...

http://www.autoblog.com/2006/10/19/first-d...rd-edge-in-s-f/