I too had a leaker. HAD. I thought I had done all the right things. I called Ford, got a case number, Kept in touch with the service department. After 30 days I called the number in the service manual regarding the lemon law to see what my options were. I read the material and finally decided to go to the dealer. Service dept couldn't guarantee me that the fix was a permentant fix. Great. Where does that put me 3 years down the line when the seam starts leaking again?
Well I talked to the General manager and he couldn't have been nicer. He listened to my whole story, he never interrupted and he found me a twin to the leaker with in an hour. This car that was made late June. He even went so far as to go get that car that was several hundred miles away, all this to no cost to me what so ever, even trade. Anyone looking for a good dealer Northern Ill /Southern Wi area send me a e mail. My family will go no where else from now on. What great customer service Sal.
I feel everyone's frustrations over this issue. This online has helped me and I am hoping this story will help someone else.