I feel your pain. I have around 2,000 miles on my '08 MKX and it's been in the shop more than I've had it. This will most definitely be my LAST Ford product ever purchased. I've had my '08 BMW almost a year now and it hasn't been back to the dealer since! This p.o.s. lives at my dealer! I don't have enough room to list the problems with this thing. And Ford wonders WHY they can't sell vehicles??? HELLO???!!!??? Oh yeah, and bbf and akirby, don't blame the dealers on these problems. This is all CRAP engineering and CRAP manufacturing! I mean, how can you polish a turd???