David Dewhurst

Set up appointment for dealer to check pads/grooved rotors. First thing out of Tech's mouth after I told him both rear rotors have grooves full width of pads and front rotors are smooth was a stone must have got caught and grooved the rotor. I questioned if he thought it was a coincidence both rear rotors were grooved and neither front rotor was grooved. I asked if he knew how much clearance existed between the pad and rotor and the Tech didn't have a clue. I told him at the inspection appointment I wanted to see the pads/rotors when taken apart. SHOW ME THE STONE/STONES full width of the rotor.

2019 Edge, rear rotors smooth at 8, 200 total miles three weeks go when at dealership for oil/filter/rotate tires. When vehicle taken to dealership front and rear rotors were smoth. The dealership inspected/measured the pads.We wouldn't talk about the fact that the dealership doesn't know the correct procedure to rotate tires. Anyway I casually look at brake rotors , today 600 miles latter both rear rotors are heavily grooved. Front rotors are smooth. Should be interesting after the dealer inspects.

Forget the paddle shifters for a moment, forget the no low gear in my Edge for a minute. My Edge has non-adaptive cruise control and within an Edge with adaptive cruise control when one switches the adaptive cruise control OFF, do you really believe you have anything different than non-adaptive cruise control? I'd suggest you then have the exact same cruise control and if you read a few more comments in the owner's manual, you'll clearly read there is a brake heat related issue in hilly/mountainous conditions. Twist it any way you please, when you have your foot on the brake pedal traveling down a mountain, the brake rotors and pads will heat up (worse yet is the brake fluid will also heat up and the pedal at some temperature will get soft and spongy) and there will be a safety issue the same as when one over uses the brakes on a race car. But then reading is like many things in life, different strokes for different folks.

todd92, I've road course raced cars for years. Been there, do that and attempt to manage brake heat on a regular basis, as it's part of the game. Maybe sometime when you drive mountain switchbacks out west in serious mountains you'll understand. JoeVic, your on solid ground. akirby, 21st century vehicle expectation are that one is not required to give the vehicle a rest like one would a horse traveling up a mountain. Simply put FORD cheapened their 2019 Edge by eliminating the manual shift to Low gear and they acknowledged very straightforward in the Edge owners manual, "You should select a lower gear when the system is active in situations such as driving on steep grades, for example in mountains areas. The engine needs additional engine braking in these situations to reduce the load on the vehicle's regular brake system to prevent from overheating." Please continue reading the owner's manual so that it floats your boat. Happy Turkey Day!!!

you guys are really funny. This as I recall started out because of no lower gear to shift to to slow the 2019 Edge in hilly/mountain roads. Of further testing I've completed and doing some research on shift points Ford could easily change the shift points and with changed shift points and while in cruise slow the Edge down. The threshold for the cruise to downshift is 35 mph but even then the the shiftpoint overspeed is 8 MPH. WOW, why is this why Ford has the shiftpoint the way they are? Can you say gas mileage............... The general manager of the dealership agrees there's an issue with the cruise control as I stated to him, it's David poking goliath and goliath doesn't care for such. By the way I have a son who's 56 owns his own company and thinks similar to me. I have another son a couple years younger from MI who works for a auto manufacture and guess what, he thinks like you guys. As long as you guys get your jollies posting with attempt to ridicule it's ok by me.

It would be real interesting to know what generation thinks as you people do, Millennials?

Without backtracking and reading all what wouldn't happen with a shift to a lower gear to slow an Edge/Escape on hilly/mountains roads, here's some facts for those who say downshifting with a small pukey engine will do nothing, guess what, please read very slowly for the facts to sink in. 2018 16.L EcoBoost Escape. Fact, 7% slope road (normal Fed. funded road), break hill at 25 MPH shift to neutral, coasting, reach speed of 40 MPH at whatever RPM at bottom of hill. Fact, 7% slope road, break hill at 25 MPH 1,200 RPM, shift to Low gear, coasting reach speed of 10 MPH and 4,500 RPM. It doesn't matter if the hill/mountains condition is 7% slope, 10% slope or greater within reason, the engine will brake the speed to a safe condition. Please tell me again how a pukey little engine will not engine brake. : )

When I contact Ford, I'll provide this site Ford's exact response.

Please forgive me for posting the caveat Ford stated in the owners manual, " and the brake system will overheat" with my clarification included "and cause a safety issue." Ford wouldn't dare use the words safety issue, but it's a fact of life with continuous use of pads to rotors.

akirby, for a Moderator you are certainly filled with canned answers.

Ok to those who tell me I'm dumber than a box of rocks and don't know squat about the 2019 Edge SE FWD with passive/normal cruise control and what it will and will not do for whatever reasons you stated. Driving down a steep hill for the first time a couple days ago in cruise control at 35 mph, the Edge in cruise at 35 mph/1,500 RPM down shifted at a speed of 39 mph/2,600 RPM, then down shifted at a speed of 45 MPH/3,700 RPM with the final down shift at a speed of 50 MPH/4,000 RPM. Wouldn't you guys call that down shifting 3 times. This would suggest the threshold for down shifting is strictly a programming issue which Ford could easily do so that the Edge would down shift starting at 30 MPH while keeping the speed shift points closer to actual speed plus maybe 1 MPH the same as the 2013 Edge did. The speed gain during the 3 down shifts was 15 MPH which if they re programmed to 1 mph over cruise set speed similar to the 2013 Edge, the speed gain would have been only 3 mph and likely there would be a 4th down shift to 4th gear. Have not communicated directly with Ford Motor Company, but this experience adds a bit more fuel to the fire. EDIT: Went back to hill this AM normal gas pedal to 35 MPH, started down hill at 35 MPH lifted foot off gas pedal, never below 35 MPH and from gravity accelerated to 50 MPH. Went down hill in S mode cruise control 35 MPH and same similar shifting as previously stated in D mode with a speed of 50 MPH. Short summation, the down shifting is all games and fun for those without a clue because the downshifting on the 2019 Edge does nothing other than change the tack RPM's compared to the 2013 Edge which slowed the vehicle. Because the Edge has no process to down shift to a lower gear in hilly/mountain roads as was mentioned in an earlier post Ford Motor Company one must use the brake and the brake system will overheat and cause a safety issue.

Enough said, thank you.

akirby, my expectations with non adaptive cruise control are, set speed and Edge maintains said speed on horizontal road surface, uphill road surface and downhill road surface. Waving By emoji

Waldo, do you really believe the drivel you write. Waving By emoji

Waldo, this would be the information, you say is not within the Ford Edge owners manual. Must be you didn't read the previously posted information from the Ford Edge owners manual as per below. Using Adaptive Cruise Control (Scroll down to Hilly Conditions) http://www.fordservicecontent.com/Ford_Content/vdirsnet/OwnerManual/Home/Content?bookCode=O41026&countryCode=USA&languageCode=en&marketCode=US&viewTech=IE&chapterTitleSelected=G1676149&subTitleSelected=G2011260&topicHRef=G2011261&div=f&variantid=6275&vFilteringEnabled=False&userMarket=USA Waldo, to make your life simpler, posted below is an excerpt from the Ford Edge owners manual. Hilly Condition Usage You should select a lower gear when the system is active in situations such as prolonged downhill driving on steep grades, for example in mountainous areas. The system needs additional engine braking in these situations to reduce the load on the vehicle’s regular brake system to prevent it from overheating.

akirby, when you procure a car/SUV with non adaptive cruise control, what are your functional expectations of the non adaptive cruise control?

Crooner7, please come back, there's surly a generation gap within this thread. Moderator akirby, on a couple car road racing sites (I race a car) I belong to technical communications are ongoing without moderators interference. On this site when one challenges a members post nonsense the moderator steps in. If you or todd92 believe when Ford talks about brakes overheating their talking about servos overheating, it's FAKE NEWS.

As Harry said, "make my day". I'll duplicate my post as you did yours, please read and respond to the question I asked you. " todd92, I also challenge you to show me where the information I posted above from the Owners Manual indicates off-roading. "

Waldo, rather than page numbers from the Owners Manual I'll post address of the words from Owners Manual. Cruise Control/Principle of Operation http://www.fordservicecontent.com/Ford_Content/vdirsnet/OwnerManual/Home/Content?bookCode=O41026&countryCode=USA&languageCode=en&marketCode=US&viewTech=IE&chapterTitleSelected=G1676149&subTitleSelected=G1676150&topicHRef=G1448594&div=f&variantid=6275&vFilteringEnabled=False&userMarket=USA Using Cruise Control (non Adaptive Cruise Control) http://www.fordservicecontent.com/Ford_Content/vdirsnet/OwnerManual/Home/Content?bookCode=O41026&countryCode=USA&languageCode=en&marketCode=US&viewTech=IE&chapterTitleSelected=G1676149&subTitleSelected=G1953076&topicHRef=G1949135&div=f&variantid=6275&vFilteringEnabled=False&userMarket=USA Using Adaptive Cruise Control (Scroll down to Hilly Conditions) http://www.fordservicecontent.com/Ford_Content/vdirsnet/OwnerManual/Home/Content?bookCode=O41026&countryCode=USA&languageCode=en&marketCode=US&viewTech=IE&chapterTitleSelected=G1676149&subTitleSelected=G2011260&topicHRef=G2011261&div=f&variantid=6275&vFilteringEnabled=False&userMarket=USA My SAFETY issue is, if when using Adaptive Cruise Control, the suggestion is to downshift to a lower gear (engine braking) when traveling downhill in mountainous conditions to keep from overheating the brake system (Some of us know this means overheating the brakes is a SAFETY issue and so does Ford Motor Company), why does the same condition not exist for the non Adaptive Cruise Control. With the non Adaptive Cruise control the same suggestion is made to shift to a lower gear (engine braking), EXCEPT there is no lower gear to shift to. Point being Adaptive Cruise Control or non Adaptive Cruise Control, in mountainous conditions without downshifting (engine braking) the brake system will overheat. For the benefit of todd92 my 2013 Ford Edge SE with non Adaptive Cruise Control downshifted using engine braking in mountainous conditions. todd92, I also challenge you to show me where the information I posted above from the Owners Manual indicates off-roading.

Perblue, this post is not to argue, it's only looking at real facts. If you read my posts from the get-go, you'd have a better understanding of what my reference is. The Ford Owners Manual clearly indicates under Edge SelectShift/paddleShift to down shift in hilly/mountains conditions because the brake system will overheat (read between the lines, SAFETY issue). The Ford Owners Manual clearly indicates under Edge non SelectShift/PaddleShift to down shift in hilly/mountains conditions. First there is no way/place to down shift. Second they do not pass on the warning that the brake system will over heat (same SAFETY issue).

Crooner7, what were your exact words during your communication with NHTSA? My next communication will be with Ford by phone (not customer service) and written. From my sad Ford customer service phone feedback I'll use the number of William Clay Ford 313-322-3000 and wford@ford.com. It likely will be sidetracked, but do expert someone better than Ford customer service. When this contacting Ford fails to obtain a valid customer response which I expect, I'll then contact NHTSA therefore I'd like to know your exact words communicated with HNSTA. To site readers I really could care less if it's 1 vehicle in 1 million with the issue or if it's 50% of 1 million with the issue. I'm totally aware of actuarial risk analysis.

akirby, sorry, suggesting upgrading to a costlier model is Ford Motor Company type thinking. omar302, my 2013 2L 6 speed EcoBoost downshifted and engine braked very well. My 2019 2L 8 speed EcoBoost does not downshift, but if it did it also would engine brake very well. On the other end of the spectrum if Ford can for the 2109 use various inputs to program up shift on hills/mountains (functions very well), they can do the same for downshifting. omar302, when you say the 2019 2L EcoBoost will not engine brake if the downshift cruise control was programmed, you'd also be saying the 2019 2L EcoBoost with paddle shift/SelectShift would not engine brake. How much sense does that make when in the owners manual for the Select Shift models one is told in hilly/mountain conditions to downshift to prevent the brake system from overheating".

Not to start an argument folks, but voting with your wallet is just like attempting vote a politician out of office, good luck. The expectation of customers is that cruise control uphill or downhill will keep the vehicle speed constant within a mile or so per hour. Nothing happens to the offending company or the politician. From my experience the 2013 6 speed/cruise control downshifted gears and engine braked. Can any of your explain why a 2019 8 speed/cruise control can't be programmed to do the same downshift engine braking? Other than Ford is forcing the issue on folks to upgrade to their Select Shift option. Had I know the 2019 wouldn't downshift like the 2013, I'd have never bought the car. I'v already talked to my MI GM engineer daughter-in-law about buying a GM SUV. Special discount for a rival car company person switching to a GM vehicle. But, that's really not the route I'm ready to take.

Crooner7, let me/us know what NHTSA has to say. I don't quite know what I'm doing next. Maybe a letter to Mr. William Clay Ford because he flat out stated March 15, 2018, "Our goal is to become the worlds most trusted mobility company."

Crooner7, I took the liberty of shortening your post to points I'd like to refer to. What response did you receive from NHTSA? I on city, country, expressway I always use cruise control. I owned a 2013 Edge SE with normal cruise control, no paddle shift/SelectShift with a 6 speed transmission. Mid April I took delivery of a 2019 Edge SE with normal cruise control, no paddle shift/SelectShift with an 8 speed transmission. On a specific hill when traveling down hill at cruise set at 30 mph the 2013 Edge would downshift two gears keeping the speed at set speed of 30 mph to maybe 1 mph over set speed. The 2019 Edge on same hill with cruise set at 30 mph will gain speed to 38 mph by time bottom of hill. On a lesser grade hill the 2013 set at 25 mph will keep the speed to set speed of 25 mph. With the 2019 on the same lesser grad hill with the set speed at 25 mph will gain speed to 28 mph. I agree 100% this is not what a customer expects, it is a safety issue and is cheapening the 2019 Edge SE FWD model. The owners manual specifies, cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal You can use cruise control when your vehicle speed is greater than 20 mph. The owners manual also under normal cruise control specifies when in cruise traveling downhill and set speed is exceeded to downshift, surprise with normal cruise control there is no downshift. The owners manual with cruise control and paddle shift/Select Shift specifies when in cruise traveling downhill and set speed is exceeded to downshift, which one may do with paddle shift/Select shift otherwise the brake system will overheat. We all know when the brakes system overheats it's a safety issue. Crooner7, the two dealerships suggesting the car is not meant for mountains and is meant for flatland is pure dealership gold drivel to cover their and Ford's butt. I'm 78 years old and have bought 8 new Fords. I've talked to the Tech Service man 2 times, talked to the Service Manager three times and yesterday communicated with the dealer General Manager. Both the Service Manager and the General Manager have talked to Ford about the cruise control issue. In a general sense the response from Ford is to that's the way the SE without paddle shifters/SelectShift functions.