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John S

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Everything posted by John S

  1. Worst yet I took it to the dealer myself in response to the recall, for some reason I did not get the over the air update, I do have auto updates selected.
  2. I just joined and am still trying to navigate my way through the Forum. I posted an article over the weekend. I have a 2021 Ford Edge ST and after they loaded the software to address 22S14 for the rear camera, afterwards the front camera did not function as designed. The dealer had the car for over 30 days working with Ford Corp Hotline, and could not fix it. They released the car back to me on June 3, 2002 saying they would come up with a fix sometime in the future. I posted a complaint of the NHTSA website, after I saw another 2021 Edge ST filed a complaint having experienced the same problem as I. However, for some reason they removed the complaint I saw, once I filed mine.
  3. On April 26, 2022, I took my 2021 Ford Edge ST into the dealership to address Ford Recall Notice 22S14, which was to correct the possibility of a faded or blank image on the rear camera, which I was not experiencing.  After the recall (software download) was completed, my front 180 degree camera did not work as designed.  The 180 camera initially comes on if selected, and does go off once 6 mph is exceeded as it should, but will not re-engage after that, even below the 6 mph  parameter, or stopped. I took it back to the dealership on April 29, 2022, they could not correct it. Went back to the dealership May 3, 2022, the car was at the dealership  until June  3, 2022 (one month).  Still not corrected. Ford released the car June 3, 2022, the dealership said once they identified a fix they would notify me.  Has anyone had the recall done, if so were there any issues. I should note: I suspect this may be an issue specific to the ST. 

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