Jdw

No I didn’t receive that update as of this date …….currently at 23159 rev 915

My last power up was 6.2.0 at end of Jan …….haven’t received 6.4.0 update yet……I am located in Canada so not sure that creates delays? …….agree not sure why “x” shoeing for m/y 2021…..use to show latest sync level……. i have read that it appears that the M/Y 2024 has have an new sync apim update which changed some of the screen layout icons etc

Follow-up on my last post……today’s latest update (April 7) for apim sync level……now shows a red “X” under my 2021 model year? Possibly Ford no longer supporting 2021 edge? Thanks appreciate any insight/feedback

Morning, checked the latest sync level data on Ford site……shows new version for model year 2021…has anyone received this update? New is listed as follows: Thanks Edge IEVAQ / SYNC IV PU5T-14G682-LL / 4.0.24bbb_PRODUCT / 2.0.10

Thanks for the clarification.

To change this setting, assuming you need Forscan? Thanks

Just received power up update 6.2.0 yesterday afternoon

2021 SEL. Just received above latest update last night……but my installed sync software is the same…..I notice on the sync apim listing that the 2023 edge sync software has been updated to a different version that the 2021 2022…….maybe this update is on its way to those model years

Thanks for the feedback! I am going order one and give it try……if don’t like just remove it.

Morning Been considering adding a screen protector to my Sync display……several are available on Amazon Just wondering if members could provide feedback and pros/cons of adding this. Didn’t find much info in the forum Thanks

Updated: Finally between local Tech and Ford tech, they were able to manually update my sync 4a to the latest levels…….have to wait till next OTA update to see if I receive it.

Hmmmm! No responses…..guess I need to try different avenue to get this info. Is there some reason that forum member don’t want to share this info?

Good Morning Members i have previously posted about my 2021 SEL AWD not getting OTA sync updates and my ability to turn on “ Auto update” feature it’s been 15 months, 6/7 “repairs attempts with dealership, countless times on Ford support both phone and chat, with no resolve. Had 4 apim replaced and 4tcu replaced, results with same. My most recent dealer service, they indicate it is fixed and software is update. According to Ford info my software is not updated to current and still no auto update ability …I am arranging a meeting with Ford Regional Rep to get this resolved…..unfortunately in Canada no lemon law protection. Need your assistance - to show that other 2021 SEL are receiving OTA updates, I am located in Canada, so Canadian vehicle is preferred but USA is fine(should be no difference between country) Please post a picture of your about sync screen under the the General tab - here is mine Can direct message me if you prefer. Please indicate which vehicle you have. This info hopefully will show that my sync is defective - much appreciated

Thanks for posting update…….still waiting on my new tcu to arrive at dealer……on order since Dec 18!…….will update results

Thanks for the update…….hopefully your issue gets fixed. As for me, the dealer had ordered wrong tcu module so my Dec 18 service appt was a waste of time……new correct tcu reordered guessing first week of Jan before it is installed and if it fixes my issues.

Hi , were you able to get any results? I have been having ongoing issues with my sync……no updates ever received, many phone/chat with Ford Support, several times to dealership, no results yet……this has been going for 1yr now……..2021 edge……..always same reply waiting on ford tech for direction……..agree with you, should be a simple repair……software/hardware. They have changed my apim twice now and going in for second replacement tcu module tomorrow……..fingered crossed!!! My software was last updated Aug 2022!! Good luck

Upon further investigation i found a part # on this tube, K2GP-7034-FD which is the vent tube for AWD vent breather hose, mystery solved!! Thanks

IMG_0347.heicHi I was hooking up my battery charger and looking around with a flashlight and found this random 3/8” rubber hose in the area at the bottom of the left side of battery and directly under the brake fluid reservoir………I could not see anything that would look like this hose would attach to in this area……hose appears to go under the engine to the left Anything I should be concerned about? Does it actually connect to something? See pic 2021 Edge Sel Anybody else have this hose not connected maybe just a vent for something?? Thanks for your assistance

Thanks! I guess I am behind for sure my sync software is at 4.0.21027_product rev 36, I think I am at OTA 2.3.1 or 2, obviously not getting updates, this is the same software that was installed by my dealer service dept in Aug 2022. Here is what my Ford App shows under software update section.

Hi this is super info……any chance you could this update history up to current date.? I have not received any updates since Aug 2022! I think I am at 2.3.2……….This will be great info to show my dealer service rep Thanks

Could you please posted what power up versions you are currently at? I am still waiting to get my first update, my 2021 hasn’t had an update since Aug 2022! Could you include your vehicle info ie yr and trim Thanks

Thanks for the responses! Looks like at least you are getting some power up updates, I know this is not a major issue but with the price of these vehicles all systems should be functioning. I guess I will try to contact Ford relations again and see I can get them to move me up the ladder and get my issues resolved, maybe!!!

Hi Just the latest update on my sync issue, unfortunately still not resolved!, Edge returned from dealer service today for my auto update problem. They were unable to do much if as in nothing ! they are quoting SSM 51314 and that Ford engineers are working on a fix? With no date as to when. Told me just to wait till there is an auto sync update…… which I can’t turn on to get! See service report below. This vehicle has been to service more in 3 months that my old Dodge Journey was in 12 yrs !! Keep you posted

Hi Everyone. Posting this update on my issue. Had edge for service last week for the sync auto issue. They were able to duplicate my issue and initially could not get it to work. They reflagged the acm module and was able to get the auto update button to activate and stay on!!!! Success!!!! so I thought 1day later the same condition returned. Stopped back service, had no idea what is going on and will be contacting Ford Support for further direction and advise me. Needless to say I am somewhat frustrated with this issue and lack of resolution . Will update if and when the solution is found

Thanks Haz! That’s a wealth of info.