Just an update.......we ordered a 2010 Limited on Aug 29, dealer fwd it to Ford on Aug 31. Received VIN early October. Told little over two weeks ago of ETA of Nov 2....this, I was told meant it was built and in the yard for shipping. We called Ford on Nov 3 and was told it was on a carrier for the 4 hours trip to Ottawa. Called again Nov 6 and was told "it was only built yesterday and could be two weeks before we get it". Called Dealer who learned (and we don't doubt the Dealer but do doubt Ford) that all Edges and Flex's where held up due to trannie plant strike in India. Ours, it appears, is built but still has some testing and quality control to go through.
In addition Ford Canada has to date NOT had the courtesty to reply directly to me to a registered letter sent to them over a month ago. I did get told by the dealer, Ford's answer but not answering a polite letter (Costco offer not being allowed by Ford on our purchase), is totally rude and unacceptable. While we will take delivery of the Edge at this late date, we will NOT now be buying the Fusion Hybrid planned for the Spring of 2010 and if asked, will not be recommending Ford Canada.
Hope others have had better experience.
Keith