Greener

My dealership in Kitchener had 2 sets delivered last week and they used them immediately. No more on the horizon for them they said.

UPDATE! I just went onto the Sync my Ride site and it indicated I had a update available. There was yes and no questions which ended up with this If you have NAV, If you do not have NAV, you can download it to your own memory stick and do it yourself. Unfortunately I have NAV and will have to wait.

That's good news. She was reading the memo on the phone to herself so I'll be watching for the mailman.

I'm in Kitchener and just chatted with Wielland Ford Service department and she just read the memo about the upgrade and it indicates that the customers will be notified by end March. The interesting comment from her whether true or not, is that it is DEALER INSTALLED!!! Also, the memo states that it will take 1.5 hours to 2.0 hours. Is there more in our upgrade?

When was your Edge built/delivered? I still have 2.3 and "AG" and the dealer does not even show any update for mine. I'm starting to believe that my VIN has fallen through the cracks.

For the question if any Canadians with the update letter.... I have a 2011 Edge Ltd built mid November 2010. I have not received any letter and the dealer shows no update available. Sync VersionGen2 - V2.3 Confirmed installations BT4T-14D546-AG BT4T-14F496-AG BT4T-14F497-AG SYNC compatible software BT4T-14F603-AG Waiting to download 0 items

I've been to the dealer and both them and mysync site shows no upgrade available. Is this possible or are they both incorrect somehow. This is what I have now, should it not be "BE" and V2.4? And if so, how do I convince the dealer to upgrade? BT4T-14D544-BD Gen2 - V2.3 SYNC GEN 2 IMAGE CI 1/26/2011

I took my 3 month old 2011 Edge in today. I've been putting up with rear camera, sync performing maintenance, Nav block outs and main screen blackout issues. I said I would leave it for the day and by the time I got home, there was a message saying the car is ready, we drove it around the lot and couldn't duplicate anything, so it's fixed. They said TSB 10-24-9 was not for my vehicle even though there were many similar problems. I left it with them as they said they would not do anything if it is not broken when brought in and only the service manager would talk with me tomorrow. They also say that they have had no problems with the my touch!!!! ARRRRGGGHHHHH! I have version 2.3 and they say(and my sync site) that there is no update. What number can I call to get these dorks straightened out?

I was getting all sorts of bings and dings! I used to keep my keys in my right coat pocket and while driving, they would get pressed against the seat belt latch and caused the dings etc. I've since switched to my left pocket and nothing since! And even better, with the keys in my coat pocket while shoveling the driveway, I set off the panic alarm, locked the doors and opened the hatch!!! Looked like a damn transformer in the garage!

To add to the mystery...and there is no waiting updates on my page. Confirmed Installations SYNC Version 2.3 BT4T-14D546-AG BT4T-14F496-AG BT4T-14F497-AG SYNC compatible software BT4T-14F500-AE BT4T-14F603-AG

No update listed for me, but I have the GEN 2 from the factory...

Very good question, but you know the answer will be "no" if you ask any dealer here in Canada.

juscruzn, I had no problems installing it in my vehicle. However, the instructions say the unit will reboot and not to touch it until it does. Miine did not and the "OK" also did not disappear. I touched the OK after about 2 minutes, check the sub menu and the install was a success. I took the flash drive back to my computer and uploaded the confirmation and it now shows all good.

Hello, all. This is terrible but I haven't driven it since I got it home. We have till Friday left on a Jeep Liberty lease so I have been driving that in this crappy weather here in Ontario. I have been sitting in the Edge in the garage for HOURS playing with the magic and other than slightly slow response on the 8" screen and frustration at the sometimes finicky voice recognition, it has worked flawlessly . It's worked out well this way as I haven't been swerving all over the road playing with this stuff! Don't need and HTA issues, eh Richy? The software version is still the same as was installed on the 24th of Nov when built and it does not show any update required. I did notice is is slightly different version when compared with someone who just got that new update from the dealers. I have finally explored the rest of the vehicle and I think the interior is very nicely done for a North American car. The console size is great, and the mood lighting is more pleasing than I thought it would be too. If I had one gripe, it is because of the weight of the door, the inner handle is way too far forward, especially for my wife's vertically challenged stature. It's her vehicle and I'll have to give her a day of training before she steals it away from me!

Anyone know of any other way to get the Sync Checker app than via the website? I've tried both their Java and AcriveX route and neither is working (on multiple machines with different OS and browser configs, and I'm an IT Engineer by trade). Chatting on the site was also not a help (I was told I don't need it and I shouldn't know about TSBs... sigh) Any help is appreciated. Just to make things more confusing, I just successfully installed the Sync update checker and I use Firefox.