Greener

My dealership in Kitchener had 2 sets delivered last week and they used them immediately. No more on the horizon for them they said.

UPDATE! I just went onto the Sync my Ride site and it indicated I had a update available. There was yes and no questions which ended up with this If you have NAV, If you do not have NAV, you can download it to your own memory stick and do it yourself. Unfortunately I have NAV and will have to wait.

That's good news. She was reading the memo on the phone to herself so I'll be watching for the mailman.

I'm in Kitchener and just chatted with Wielland Ford Service department and she just read the memo about the upgrade and it indicates that the customers will be notified by end March. The interesting comment from her whether true or not, is that it is DEALER INSTALLED!!! Also, the memo states that it will take 1.5 hours to 2.0 hours. Is there more in our upgrade?

When was your Edge built/delivered? I still have 2.3 and "AG" and the dealer does not even show any update for mine. I'm starting to believe that my VIN has fallen through the cracks.

For the question if any Canadians with the update letter.... I have a 2011 Edge Ltd built mid November 2010. I have not received any letter and the dealer shows no update available. Sync VersionGen2 - V2.3 Confirmed installations BT4T-14D546-AG BT4T-14F496-AG BT4T-14F497-AG SYNC compatible software BT4T-14F603-AG Waiting to download 0 items

I've been to the dealer and both them and mysync site shows no upgrade available. Is this possible or are they both incorrect somehow. This is what I have now, should it not be "BE" and V2.4? And if so, how do I convince the dealer to upgrade? BT4T-14D544-BD Gen2 - V2.3 SYNC GEN 2 IMAGE CI 1/26/2011

I took my 3 month old 2011 Edge in today. I've been putting up with rear camera, sync performing maintenance, Nav block outs and main screen blackout issues. I said I would leave it for the day and by the time I got home, there was a message saying the car is ready, we drove it around the lot and couldn't duplicate anything, so it's fixed. They said TSB 10-24-9 was not for my vehicle even though there were many similar problems. I left it with them as they said they would not do anything if it is not broken when brought in and only the service manager would talk with me tomorrow. They also say that they have had no problems with the my touch!!!! ARRRRGGGHHHHH! I have version 2.3 and they say(and my sync site) that there is no update. What number can I call to get these dorks straightened out?

I was getting all sorts of bings and dings! I used to keep my keys in my right coat pocket and while driving, they would get pressed against the seat belt latch and caused the dings etc. I've since switched to my left pocket and nothing since! And even better, with the keys in my coat pocket while shoveling the driveway, I set off the panic alarm, locked the doors and opened the hatch!!! Looked like a damn transformer in the garage!

To add to the mystery...and there is no waiting updates on my page. Confirmed Installations SYNC Version 2.3 BT4T-14D546-AG BT4T-14F496-AG BT4T-14F497-AG SYNC compatible software BT4T-14F500-AE BT4T-14F603-AG

No update listed for me, but I have the GEN 2 from the factory...

Very good question, but you know the answer will be "no" if you ask any dealer here in Canada.

juscruzn, I had no problems installing it in my vehicle. However, the instructions say the unit will reboot and not to touch it until it does. Miine did not and the "OK" also did not disappear. I touched the OK after about 2 minutes, check the sub menu and the install was a success. I took the flash drive back to my computer and uploaded the confirmation and it now shows all good.

Hello, all. This is terrible but I haven't driven it since I got it home. We have till Friday left on a Jeep Liberty lease so I have been driving that in this crappy weather here in Ontario. I have been sitting in the Edge in the garage for HOURS playing with the magic and other than slightly slow response on the 8" screen and frustration at the sometimes finicky voice recognition, it has worked flawlessly . It's worked out well this way as I haven't been swerving all over the road playing with this stuff! Don't need and HTA issues, eh Richy? The software version is still the same as was installed on the 24th of Nov when built and it does not show any update required. I did notice is is slightly different version when compared with someone who just got that new update from the dealers. I have finally explored the rest of the vehicle and I think the interior is very nicely done for a North American car. The console size is great, and the mood lighting is more pleasing than I thought it would be too. If I had one gripe, it is because of the weight of the door, the inner handle is way too far forward, especially for my wife's vertically challenged stature. It's her vehicle and I'll have to give her a day of training before she steals it away from me!

Anyone know of any other way to get the Sync Checker app than via the website? I've tried both their Java and AcriveX route and neither is working (on multiple machines with different OS and browser configs, and I'm an IT Engineer by trade). Chatting on the site was also not a help (I was told I don't need it and I shouldn't know about TSBs... sigh) Any help is appreciated. Just to make things more confusing, I just successfully installed the Sync update checker and I use Firefox.

Curlysir, Not to worry! Mine had the same words until the day before I picked up the vehicle, then it just...poof, went away. Day 2 for me with no problems. I spent 2 hours half way out of the garage reading the manual and setting everything up (and starting it periodically so I wouldn't freeze!) I realized after all that time, I still hadn't even looked at the rest of the car! Very cool, especially the keyless entry and starting.

I picked up my 2011 Edge LTD today and drove it an hour to get it home.... not one problem, even loved the bluetooth audio streaming from my iphone 4!

Great minds think alike,,, made that call this afternoon Wilson!

Hi Wilson... still waiting to pick it up. The weather in the Great White North is not co-operating! Hopefully pick 'er up Thursday, weather permitting.

I just checked the Sync site and it did not mention anything about an update required for my vehicle SYNC Version SYNC GEN 2 BT4T-14D546-AG BT4T-14F496-AG BT4T-14F497-AG SYNC compatible software BT4T-14F500-AE BT4T-14F603-AG

I was going to pick it up Monday in London, ON. If you have been watching the weather for that part of the world, it has been pretty nasty!!! So I canceled yesterday for today and voila... more snow! I'm not timid in weather but I think trying to pick up a new vehicle in a blizzard is not ideal. I can't pick it up tomorrow so it will be Thursday. Talk about suspense and torture! I'm also debating if I should call the dealer to have them install the new software before I get there or just hope it's not required on mine...

This is a quote from Car Cost Canada...It does not answer the question directly, but does say that it is applied to the before tax amount The 73 MONTH TERM OR GREATER EXTENDED TERM FINANCE ALLOWANCE/FACTORY TO DEALER REBATE - applies to all models financed through a Financial Institution other than Ford Credit Canada with a 73 months term or greater. Please note this program only applies if the dealer facilitates the contract with the financial institution AND uses the funds to buy down (lower) the interest rate on the loan. This program applies to deliveries between November 2, 2010 and November 30, 2010 and can NOT be combined with the Delivery Allowance nor the subvented finance rates listed on the Wholesale Price Report. This program is applied to the before tax amount. Please consult your dealer for further details.

cgoodale, Thanks again. I can see some differences, one being we have HST here in Ontario so bam, there's another 5%! Also, even my secured line of credit is 4% and they laughed at a possibly lower car loan rate. What province are you in? The cost of carrying the loan for 60 months is $2300 so it's not a big loss. I must say I like the prices of those Americans!

Cgoodale, Thanks for that. My Edge is an identical vehicle except it's a FWD, ...and yours is cheaper. Very interesting about the $4000 credit as I sort of blew it off when the finance guy mentioned it, but I guess I should have a better look at it before I pick up the vehicle on Monday. Thanks again for taking the time to spell it out!