gknuckles

Thanks. I'll have a look around today and see if I can find anything. If not I'll call the dealership where we bought it and see if they know anything.

Omar302, I'm assuming it's not a factory remote start because I don't have a separate key fob just to start it. On the factory key fob if you push the lock button 3 times it starts. This is actually my fiancés car and when she bought it they didn't even tell her it had a remote start. One day she got a little happy with the lock button and it started the car that's how we figured it out. Any idea how I would go about finding this remote start "system" or antenna that may have gotten unplugged?

I have a 08 SEL with a factory remote starter. Recently the distance that I can use the remote start and also to lock/unlock the car has dramatically decreased. It used to work from about 50 feet, but now it won't work unless you are within 5-10 feet of the car. I replaced the battery in the key fob, but it didn't fix the issue. Any ideas? Sorry if this isn't posted in the correct place. Thanks in advance for the help.

I've had the car (2008 Edge SEL limited) for a little over 2 years now and the key fob has been working great up until about 3 weeks ago. The car has a factory remote start built in and if you press the lock button 3 times it will start the car. Now for some reason the key fob won't lock/unlock or remote start unless you are within 5-10 feet of the car. It used to work from our second story apartment (if you stood at the window and aimed the key fob at the car). Today I replaced the battery (in the key fob) thinking it was going bad and was the reason for it not working from a distance. This didn't fix the problem. Anyone know what is causing this issue?