Ginger Smith

Still not clear as to the effectiveness of TSB 16-0080 for build dates prior to Feb 12 2016. My build date is Feb 2, and the seat backs do not cool as they should. If the fix doesn't work and if builds after Feb 12 have the same problem I'd be reluctant to take my vehicle to let the "crew" at my local Ford dealer tear into it. I'd be more concerned about rattles and damage to the leather from getting a fix that isn't a fix. So does the fix resolve the issue?

Joy, did you get my pm?

Thanks Enigma-2 and Joy. Based on what I see on the display in the vehicle I would have to agree. But......I"ve checked MyFord often since purchasing the vehicle first of March. Always showed my last confirmed update was Feb 2 which is the build date. Plus MyFord states "Your last update was confirmed on July 2, 2016". It doesn't say last check for updates was on July 2. Since owning the vehicle I would check MyFord weekly for info and to read, up until July 2 it always said the the last update was Feb 2. So it hasn't checked for updates for 4 months? Even though it's always connected whenever it's parked at my house? I have auto update activated and about once a month start the vehicle and wait to see if there is an update while it's connected. What prompted my question is that when I got in the vehicle on July 3 many of the Sync settings including the climate were set to settings that were different than normal. So if there isn't an update to Sync 3 why does MyFord say an update occurred on July 2 and my settings were changed? Something had to happen. Joy, does Sync 3 check for updates whenever connected or is there a time frame programmed into the unit for checking?

According to MyFord account, my 2016 Edge received a Sync update on July 2. Here's a snapshot of the webpage: But when I click on "Full Sync HIstory" I get this showing Feb 2, 2016 which is my build date, running v1.0 which is what shows on the display in the edge. So was there an update or is MyFord the issue?

Just finished a 7 day 1500 mile road trip in our 2016 Titanium. We're both in our sixties and made our annual trip back home to visit family. One way is 630 miles, we used to do it in one day but as we grew older we would limit ourselves to 6 hours of road time. But this time we both felt we could've done the entire trip in one day. This was the first car we've had where we it didn't take a few minutes to get our legs when stopping for a rest after a couple of hours. We have the heated and cooled perforated seats. Actually the seat comfort for us is what sold us on the Edge. Having a 10 way adjustable passenger seat the same as the driver seat sealed the deal. We drove a Murano and Volvo XC60, both were comfortable but didn't have the option of a passenger seat the same as the drivers seat. We looked at a Hyundai Santa Fe Sport but didn't even drive it after sitting in the seats. I've read others on here complain about the seat comfort, but for us we both find them the right fit for us. The Edge almost drives itself, (the lane keep assist is nice on the interstates), and the quiet cabin and smooth ride is less fatiguing than the 2004 Mercury Monterey Van it replaced. So far no regrets in choosing an Edge, though I do need to get it to the dealer to get the fix for the cooled seats done. The seat backs do not cool like they should. If we had to do it over we'd get the same vehicle with the drivers package if we could fine one but from a different dealer. Our purchase experience was a disaster, (Stivers Ford in Montgomery, AL), but that's another story. The adaptive cruise would be nice to have.

I'd like to see an option package for the Titanium just like the 302A but substitute the drivers package for the panoramic moonroof.

Wow, what a wealth of information on this forum. I read through all 22 pages of this a number of times, so many great suggestions and solutions. It had never occurred to me that a new car needs to be clayed, polished, sealed and waxed to bring out the best in the factory paint. I had used the clay for the first time last year on my 2008 Sabel, couldn't believe how easy it was and the incredible difference it made in the paint. After reading this forum got a PC7424XP, Menzerna Super Finish Plus 3800, Power Lock Polymer Sealant, Color Lock Carnauba Wax, pads, backing plates, lots of microfiber, two buckets and grit guards, fine clay bar, Poorboy's Bold & Bright, Stoners Invisible Glass, Lexol Leather Conditioner............. Great products. Picked up the edge the first of March, had to wait a few weeks for the pine pollen to stop flying here in the sunny South. Washed it the weekend after picking it up and a few minutes after getting it dry with the amazing waffle weave microfiber it had already collected a yellowish green tint form the pollen. Thought it best not to clay and polish the pollen into the tinted clearcoat. So waited a few weeks did the wash the right way, fine clay with Meguiers Quik Detail for a lube, power polish, hand seal two coats and one coat wax. Fortunately the dealer didn't do a wash in their car wash complete with swirling brushes, didn't see any swirl marks. But the clay did remove some contaminates, the before and after plastic bag trick was quite revealing. Learned how to use the buffer on the glass, the PC is about as foolproof as it gets. Very easy. Here's some pics, thanks everyone for all the great advice and suggestions.

Hi y'all. New member from South of Montgomery, Alabama USA. Great forum you got going here, lots of good info. Had the Edge for about a month now, very impressive. 302A package, no charge 18" polished aluminum wheels instead of the 19" painted. I like the look of the 19" and 20" but felt the wider sidewall would give a better ride. Like how the Bronze Fire Metallic Tinted Clearcoat is one color in the shade and another in the sun. Did a lot of reading on this forum before purchasing and watched YouTube video reviews. Was debating between the Murano and the Edge, no doubt made the right choice. This thing is smooth and quiet on the interstates, didn't care for the CVT on the Murano. Read the "Ask A Professional Detailer Forum" on here a few times and learned way more than I needed to know. Did the wash, clay, polish, sealant & wax. Still sore. Will be posting more pics and info over there.