Finally got my car back yesterday.
The body shop is contracted by the dealer. They fixed the paint on the spoiler, but left a big run in the clear coat. The service manager sent it back.
They fixed that, but this time there was a thick section near the bottom edge of the spoiler. Like as if they had sprayed it on too thick to get it done quickly and it all ran down and collected there. The service manger sent it back.
The service manager seemed shocked, as this is the shop they use to fix new cars for sale that get damaged in transport. She really did a great job and I would recommend her.
We went to pick it up yesterday, a week after we had brought it there. There are a couple of drips on top of the spoiler in the clear coat. You can only see it when you angle it a certain way and the sun hits it just right. Whatever, give us the car back. I appreciate their attention to wanting it done right, but my wife is pregnant and due in two weeks, so that means it could come at any time now and we don't want to be hassling with a car.
She did however seem to secretly love the brand new F150 the dealer gave us as a loaner.
Did I mention this is the triple extra white metallic special pearl paint? We didn't order it that way, and I wouldn't spend extra on special paint colors, but it was already on the car and the whole package was a really good deal.
As an aside, I heard this trunk misalignment is actually a pretty big problem they are having on the Mustangs.