jessicastarr35 Posted August 31, 2016 Report Share Posted August 31, 2016 I just got a 2013 ford edge and it didnt come with a navigation sd card so I ordered one from ebay and put it in there and it says error and sd card fault. The card is brand new came in original package... its a A6 I sync card... I need help can anyone help me... because the car dealership I bought from hasnt been helpful on this part... Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted September 1, 2016 Report Share Posted September 1, 2016 Hi jessicastarr35, What software do you have installed? You can check this in the vehicle. Go to the GEARS icon then select HELP. To the right, choose SYSTEM INFORMATION. Please provide the CCPU S/W Version you see on the screen. shaay Quote Link to comment Share on other sites More sharing options...
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