Haz Posted 11 hours ago Report Share Posted 11 hours ago (edited) TECHNICAL SERVICE BULLETIN Torque Converter Shudder 25-2154 05 May 2025 Model: Ford 2019-2022 Edge Transmission/Transaxle: 8F35 Built On Or Before 30-Jun-2022 Lincoln 2019-2022 Nautilus Transmission/Transaxle: 8F35 Built On Or Before 30-Jun-2022 Markets: North American markets only Issue: Some of the vehicles listed in the Model statement above exhibit all of the following conditions: • Shudder condition, most noticeable at speeds below 60 mph (100 km/h) • No DTCs present • Traceable shudder event with IDS/ FDRS reading. Refer to Figure 1. Sometimes this is perceived/felt as an engine misfire. This may be due to an internal issue with the torque converter. Action: For vehicles that meet the criteria in the Issue and Model statements, follow the Service Procedure to replace the torque converter. Parts: For full parts listing, please see TSB 25-2154 attached below as a PDF document... Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times: Description Operation No. Time 2019-2022: Edge AWD: Connect Scan Tool, Road Test, Replace Torque Converter And Seal. Includes time to R&I Transmission And Reprogram The PCM (Can Be Claimed With Operations E, F, G H, J) (Do Not Use With Any Operations Outside Of This Article) 252154A 12.0 Hrs. 2019-2022: Edge FWD: Connect Scan Tool, Road Test, Replace Torque Converter And Seal. Includes time to R&I Transmission And Reprogram The PCM (Can Be Claimed With Operations E, F, G H) (Do Not Use With Any Operations Outside Of This Article) 252154B 10.1 Hrs. 2019-2022: Nautilus AWD: Connect Scan Tool, Road Test, Replace Torque Converter And Seal. Includes time to R&I Transmission And Reprogram The PCM (Can Be Claimed With Operations E, F, G H, J) (Do Not Use With Any Operations Outside Of This Article) 252154C 11.9 Hrs. 2019-2022: Nautilus FWD: Connect Scan Tool, Road Test, Replace Torque Converter And Seal. Includes time to R&I Transmission And Reprogram The PCM (Can Be Claimed With Operations E, F, G H) (Do Not Use With Any Operations Outside Of This Article) 252154D 9.9 Hrs. Additional Time To Check And Adjust Front Toe (Can Be Claimed With Operations A, B, C, D) 252154E 0.8 Hrs. Additional Time To Check And Adjust Front Toe If Equipped With Active/Adaptive Steering (Can Be Claimed With Operations A, B, C, D) 252154F 0.9 Hrs. Additional Time To Check And Adjust Front Toe If Equipped With Lane Departure (Can Be Claimed With Operations A, B, C, D) 252154G 0.9 Hrs. Additional Time To Check And Adjust Front Toe If Equipped With Active/Adaptive Steering and Lane Departure (Can Be Claimed With Operations A, B, C, D) 252154H 1.0 Hrs. Additional Time If Equipped With Power Transfer Unit Oil-to-Coolant Cooler (Can Be Claimed With Operations A And D) 252154J 0.2 Hrs. Repair/Claim Coding: Causal Part: 7902 Condition Code: 42 Service Procedure Figure 1 1. Drain The transmission fluid. Refer to WSM, Section 307-01. 2. Remove the transmission. Refer to WSM, Section 307-01. 3. Remove and discard torque converter. Refer to WSM, Section 307-01. 4. Replace the torque converter seal. Refer to WSM, Section 307-01. 5. Install the replacement torque converter. Refer to WSM, Section 307-01. 6. Reinstall the transmission. Refer to WSM Section 307-01. 7. Refill the transmission to the correct fluid level. Refer to WSM Section 307-01. 8. Reprogram the PCM using the latest software level of the appropriate scan tool. NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle's computer to learn the transmission's unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days. © 2025 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources. From the Workshop Manual... TSB 25-2154 - 2019-2022 Edge-Nautilus - 8F35 Transmission - Built on-or-before 06-30-2022.pdf Edited 11 hours ago by Haz 2 Quote Link to comment Share on other sites More sharing options...
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