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About Haz

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  1. Haz

    Does anyone know what this sound is?

    Quite a variety of noises in the video. If occurring at low speed only when turning from center steer to left or right, could be a worn upper strut mount where the bearing surface creates the sound. Recently had our 2012 MKX (112,000 miles) at dealer for front strut replacement under extended warranty, hoping for new on both sides, but only one was faulty and covered. After replacement, no steering-action noise. Good luck!
  2. Haz

    Towing travel trailer

    Max tow capacity requires the proper hitch, trailer lighting wiring, a larger capacity radiator, and higher capacity cooling fan assembly that are included in the Class II Trailer Tow Package, but can also affected by the engine installed in your vehicle and/or if your vehicle is fitted with 21" or 22" diameter wheels. You describe your vehicle as not being Trailer Tow Package equipped. A good first step may be downloading your model year's Trailer Tow Guide from the Ford Fleet site to determine your vehicle's potential maximum. If your vehicle is potentially 3,500 lbs capable, then you could embark on installing the Trailer Tow Package components, or perhaps better to have a Ford dealer do the work to ensure any existing warranty is not endangered. This past discussion touches on what upgrading involves. I'm preparing to get the radiator/cooling fans upgrade on a new-to-me 2015 MKX on which a prior owner had his Lincoln dealer install a Ford Class II hitch and trailer lighting wiring. Good luck!
  3. Haz

    Some dirty on wheels

    The condition, described as 'white worm' corrosion, is technically 'filiform' corrosion, where a flaw in the clear coat allows the aluminum and/or other metals in the wheel to be affected by salt water or another corrosive agent. The effect looks bad, but shouldn't affect the structural integrity of the wheel. If your vehicle is still under warranty, see if your dealer will replace or have the wheel(s) refinished locally. In the photo, the granularity of the finish looks as though it is a painted and clear coated wheel, as opposed to a fully polished and clear coated aluminum wheel. Fully reconditioning corroded wheels involves sanding the surface with progressively finer grits until the original finish is approximated. This process can be do-it-yourself as long as you have the proper tools and are willing to invest the time to refinish the damaged surfaces, followed by clear coating, perhaps up to 6 hours per wheel. YouTube offers plenty of videos on DIY and professional wheel refinishing methods. If your wheels are painted and clear coated alloys, you may be able to re-paint and clear coat the wheel(s) yourself, but surface preparation is vital toward a satisfying result. Or, you could look for a used wheel to replace the corroded one. Good luck!
  4. Haz

    Tire Chains

    The owner's manual in the AWD section urges caution when driving in chains-required conditions, but does not provide any preference or prohibition other than to say excessive wheel spin can cause transmission damage. This online Q&A and this article suggest chaining all four tires as long as the vehicle manufacturer does not prohibit it. I just bought a 2015 AWD MKX, so if I buy chains, I'll buy two sets. Good luck!
  5. I'm feeling especially fortunate now. My award card was $134.74 after submitting my claim for two MyLincoln Touch incidents. Good luck!
  6. Congrats on your DIY fix!
  7. Brake booster failure, definitely. Same symptoms occurred on my 2012 MKX, including panic stop that yielded hissing noise with a high effort & bottoming brake pedal. Had mine replaced free of charge under Customer Satisfaction Program 13N02, which may apply depending on your vehicle's build date, per the attached document... 13N02 - Brake Booster Warranty Extension - 2010 thru 2013 Edge and MKX.pdf PROGRAM TERMS: This one-time program extends the coverage of the brake booster to ten years of service or 150,000 from the warranty start date of the vehicle, whichever occurs first. If a vehicle has already exceeded the mileage limit, this coverage will last through January 31, 2015. The dealer repair cost charged to warranty was $200 labor + $240 parts. Good luck!
  8. Link to Ford Protect extended warranty coverage descriptions. Good luck!
  9. Prior to my receiving the Class Action case postcard that you received, I noticed version 3.1 was available thru the Ford/Lincoln Owner website. I downloaded the update to a USB stick and it self-installed on our MKX without any complication. I haven't noticed any real difference after installing the update, but at least nothing was degraded by it. The distinction of the postcard offer seems to be that the Class Action settlement provides that a dealer would install version 3.1 at no cost to the vehicle owner -- in case the owner is not capable of independently installing the version 3.1 update. Good luck!
  10. Haz

    Reporting data to Ford?

    If your Edge is equipped with steering wheel audio controls, I expect accessory cables will enable those non-Sync/non-voice-control functions to work with higher-line replacement radios -- without breaking the bank. Good luck!
  11. Haz

    Reporting data to Ford?

    The omniscience of akirby on all-things-Ford causes me to reluctantly mention this online article that describes the preservation of Sync function by using the iDatalink Maestro and appropriate accessory cables when installing certain aftermarket radios. These videos show the complexity of such installations, but hey -- if you have a Ford & enough money & patience & money & time & money -- you can achieve almost anything. Did I mention money?
  12. Haz

    Reporting data to Ford?

    Since I've never encountered your issue, I poked around the web and discovered the Ford web page offering the manuals that weren't available to you. Your question helped me learn something new. We're all here to help and be helped by others. Merry Christmas!
  13. Haz

    Reporting data to Ford?

    I have never owned a horse, but I've heard if you lead a thirsty horse to water, it will drink.
  14. Haz

    Reporting data to Ford?

    The voice prompts your Pioneer 6-CD radio is offering about Sync Vehicle Health Reports are not due to Ford servers contacting your vehicle, but rather are the result of the Automatic Reminder setup for Vehicle Health Reports in your 2009 Edge's Sync system. If you refer to page 36 of the 2009 Sync Supplemental Guide (direct PDF download link), you will find the entry sequence for turning off those Automatic Reminders. That Supplemental Guide covers all functions of your Sync system and should enable you to utilize Sync to the fullest using a Bluetooth-capable cell phone or other USB-connected media device. The Sync Terms and Conditions web site page includes privacy-related descriptions of data that may be collected through your cell phone connection when using Sync Services. Other owner references for your 2009 Edge are available via this Ford website page link.