rogersmj

Thank you all very much for your help. I'm going to do this project tonight. One last question...since the fuses in the Edge's fuse panel are likely all much higher than needed for the Garmin, should I put an inline fuse on the receptacle I'm installing for the Garmin? Or is that too unnecessary since I'm using the OEM power cord for it?

Nice work. I'm disappointed in our 2011 SEL's audio system too. It's my wife's car and she doesn't notice how bad it is, but I still may upgrade it at some point. Which Polk speakers exactly did you buy, and do you know if they could be used on the 2011? I'm a big fan of Polk stuff usually.

I'm looking to do the same thing with a Garmin in our 2011 Edge. Thanks for the info about fuse #35, I was wondering which one I should use. Next question...is there anything needed to "step down" the voltage for the GPS unit? I've read that cigarette outlets have a thing on them that reduces the 12V from the fuse panel to 5V, and that if you don't do this when you directly connect your device to the fuse box you'll damage your GPS or radar detector. Any advice on this? EDIT: I should add that I'm interested in keeping the original charger intact, and just buying a female cigarette adapter to wire into the fuse box. If I then plug the OEM power adapter into THAT, do I have to bother with anything else?

So I bought my wife a nice Garmin unit for the Edge, and discovered that the dang cigarette accessory outlets don't power off when you turn the car off. Hence the GPS will stay on forever. To remedy that situation, and in the interest of keeping it simple rather than buying a relay and running wires into the steering column harness and who knows where else (I'm not *that* handy), I want to get a female cigarette lighter adapter such as this one, cut it, and wire it into a fuse that goes on/off with the ignition. I did something just like this with my old Accord and it worked great. My question is, which fuse should I use? I did a search and combed through some old posts that discussed this for the 2008-era Edge, but the 2011 may be different and at any rate no one ever actually said what fused they used for the 2008 in the posts I came across. I found the fuse diagram in the owners manual (page 287), so I know which ones are unused, but how do I know which amperage to use and which one will go on/off with the car? Thanks!

On-board nav shows you maps on the screen. It also does all the routing in the car's computer; Sync TDI (Traffic, Directions, and Information) has no maps, and has to use your phone to call the remote servers which calculate your route. This is especially annoying if you miss a turn, because it's then a 1+ minute operation for it to call and update your route. I'm very disappointed with Sync TDI and wish we had sprung for the Nav. Really, REALLY hoping we can add it.

Hi everyone. Haven't been around here in awhile, but we were an early 2011 Edge buyer (purchased an SEL in October 2010) and have been having problems with MFT from the beginning. We're now at SYNC Version Gen2 - V2.7 and still having some issues, and I'm trying to decide if I should "risk" getting the latest update because they always seem to introduce new bugs. Here's what we are still having since the last update (this list is a 10th the size of what it used to be): Voice recognition is TERRIBLE. I have to practically yell into the mic, and it doesn't recognize "yes" unless I hiss like a snake: "yesssssssssssss" System went completely blank one time; vehicle restarts did not fix the issue. Pulled a fuse and it started back up. The whole MFT system locked up and crashed when a door was opened while the vehicle was in reverse (and the backup camera was in operation). Had to put the vehicle in park and restart it before MyFord Touch came back to life. Clock occasionally is wrong -- it shows some random time, or will be just 1 hour off. Manually resetting it or waiting until the next time the vehicle is started usually fixes this. Won’t connect to home WiFi network -- sees the network, asks for password, but then fails to connect. All other devices (PCs, Macs, phones, etc) can connect to home network without a problem. WPA2 security; other 2011 Edge owners I’ve spoken with haven’t had any issues connecting to WPA2 networks. USB audio (from iPhones) has little random “hiccups” that are EXTREMELY annoying. Very short, but very frequent most of the time. Almost like a skipping CD. Sometimes radio preset buttons become blank, then spontaneously reappear EDIT: I should add that I just bought a 2011 Kia Optima SX Turbo (the Edge is my wife's car), and it can do everything that MyFord Touch/Sync can do except voice command of artists/songs (I can't say "Play Bob Dylan"). The UI isn't quite as elegant looking, but overall it puts the Ford system to shame. It is super snappy -- you touch a button on the touchscreen and it responds *instantly*. Its voice recognition is 100% better than Ford's, and I have experienced zero bugs. It always connects to my phone, it streams via bluetooth or USB flawlessly, it never crashes, it never does something I don't expect.

Is there any update on this? Has anyone ordered a card off of eBay and gotten their dealer to activate the Nav portion of MyFord Touch, as some have implied they can?

Ours did too; it was when a door opened while the vehicle was in reverse. My wife was jumping out of the car to get something, the car was still in reverse with the camera up, and apparently that confused the hell out of it and the whole thing crashed hard. Had to restart the car before any of the screens came back online.

I agree, the cargo cover really sucks. We decided we would never use it because it takes so long and is so awkward to get into place (we can't leave it up all the time), so I returned it to the dealer and had them give me a rubber liner instead. Now we keep a small tarp in the back of the car in case we need to cover our cargo. Way faster and takes up less space when we're not using it.

Update on our situation. So I went to the dealer yesterday morning, and their Sync technician (who seemed to be very knowledgeable and was very helpful) read through my list of issues carefully and said, "Actually, Ford is aware of all these." He then told me that he was in the middle of applying the latest update -- which Ford had actually told him not to try on a customer's car yet, but he was doing it anyway because so many people were complaining -- to another 2011 Edge right then, but was having a few issues. He also said the biggest problem they've faced so far getting these major updates into the system is having the right cable -- a female mini-USB cable -- and that Ford had to go have them specially produced (what, it didn't occur to Ford to get that done before they started selling these cars?). He all but outright told me that MyFord Touch was rushed into production way too fast to meet the 2011 Edge build start date. LOOOONG story short (I was at the dealership for a total of 4 hours; he spent maybe 2.5-3 actually working on my car after he finished the other Edge), he reloaded the software on our Edge several times but it is showing a Lincoln logo at startup instead of a Ford logo. He was actually chatting with Ford engineers in Dearborn on his laptop while working on this, and showed me some of what they said. He said the "real" release coming out soon will certainly address the logo issue. I told him I could live with that for the time being. He said my VIN is now registered as a "special case" with Ford engineering so I'll be actively contacted when there is a new core software to be loaded. I've only driven the Edge home from the dealership (about 5 minutes) so I haven't tested all our issues against the newer software yet, but we have a big trip today so I'll be able to report more soon. Things I have noticed: - I can make phone calls with voice command again. Yay! - Everything seems to respond a *little bit* faster. It's still not where I would want it, but it's not quite as sluggish anymore either. - All of our settings got wiped. Radio presets, gauge settings, everything. Except for average fuel economy. - At first I thought there was a *new* bug because I couldn't set the clock. It took 5-6 tries of going to the Clock screen, setting the time, and then navigating away only to have it switch back to whatever time it had been on before. Finally it stuck. As part compensation for my trouble, the dealership gave me a cargo liner that I had eyed on an Edge on the lot and mentioned I would like. I have to say, I'm the last person to normally say good things about dealers, but Don Hinds Ford in Fishers, IN and my sales guy James H. in particular have been amazing. Always responsive to my emails, and always greets me when I'm in and helps follow up on everything, he doesn't just toss me over to service now that the sale is over. Let's hope the final, "real" build of this software is out soon and addresses all the other issues. I'll report back with any updates.

The window exploded while they were washing it, hmm? Does the dealer have an automatic car wash (like gas stations or Mike's Carwash)? I ask because I know someone whose back window exploded when going through an automatic car wash. One of the rapidly spinning brushes caught on the rear wiper and torqued it so hard that it tore the wiper out of the rear window and most of the window with it. That's why Mike's Carwash puts those plastic slipcoveres over people's rear wipers before they go through the wash.

Hopefully you will have fewer issues. I must say, although the software bugs in MFT have been madding, we love the vehicle otherwise. It's our first SUV/crossover because we prefer the way cars drive and normally buy those, but it's been fantastic to travel in and is very easy to handle. It looks great and rides great, and most things seem put together very well. If the Sync team can get cracking on some major bug-squashing, it will be awesome.

I'm a tech guy. I *want* to love MyFord Touch, it has so much potential and so many things it's *trying* to do right. But it is buggy as hell and there's virtually no support from Ford! The latest and most frustrating bug just started happening 2 days ago: it refuses to accept voice commands to make calls. I'll say "call So and So" like I always have, and it says "No phone is connected" even though the LCD screen shows it is connected to my iPhone, and reports signal strength and battery accurately. Also, it will receive calls through MyFord Touch just fine...if I get a call, it comes up on the screen and everything's normal. It just thinks the phone isn't connected when I try to place calls. I have deleted and repaired my phone to no avail. Mind you this is after it worked fine for a month. It's all the more frustrating because we can't get anywhere with Ford. The dealer basically says, "Huh, it shouldn't be doing that...it's a new system, we don't have a lot of experience with it yet." And despite offering owner forums on SyncMyRide, Ford itself is a black hole of non-responsiveness. Here's all the other bugs we've experienced: * Sometimes doesn’t register touches (have to press hard -- too hard) * Hideously slow in processing touchscreen presses * When a call comes in, sometimes the previous caller will show up on caller ID until after the current call is answered -- makes caller ID worthless * Sometimes radio preset buttons become blank * Directions malfunction (took us in the complete wrong direction and then quit) * Says things like “bear right on Cincinatti” when it should actually be “bear right on I-74” * Sometimes connects to the wrong (non-favorite) phone when more than one phone is present * Sometimes takes a long long time (15+ minutes) to connect to a phone * Bluetooth audio streaming won't work at all. Shows iPhone in source list, won't actually play anything when selected. Really starting to lose patience with this. What do you do? Do I demand our whole Sync computer be replaced? Wait it out for the next major update? Why does Ford not have an official way to report such bugs? I'm sure my dealer isn't communicating them accurately all the way to the Sync engineering team.

Hey I'm not saying Apple is an open company or anything, but I've never had this many problems with anything else I've plugged my iPhone into. It works fine with the aftermarket $100 adapter for my Accord and it works fine with a couple docking stations we have in the house. Apple's had published specs for interfacing via the dock connector for quite awhile, so in this case I blame Microsoft/Ford.

But he's specifically talking about the average fuel economy number, not the instant display. Obviously that jumps all the time. It doesn't make sense for the average reading to jump though.

No, ours appears to work properly, just changing 0.1 at a time and it sticks around 22-23mpg without any jumps. Given that they've already replaced the gauge cluster, it must be something outside of the gauge cluster...like maybe the sensor that's reporting fuel consumption to the gauge cluster. Of course, that wouldn't explain the jump back up to 18mpg from 17.3.

There's been some discussion of the subject here: http://www.fordedgeforum.com/index.php?/topic/5566-drls-on-american-2011-edge/ But no solutions yet. I too would like these on while driving.

That seems pretty good, with 5 Ford dealers in my metro area competing I wound up with a little over $4k below sticker after incentives and such on a similarly MSRP'd model, so what they've offered you seems pretty darn good.

Cool, thanks for that video...ours is not quite that snappy. Wonder if I should try rebooting it? That's pulling Fuse 21, right? I also have a couple friends that work at Ford, one of which knows someone on the Sync engineering team. Yesterday I sent him our litany of bugs we've encountered in just one week of ownership (about 8-9 items, 3-4 of which I'd call major) and he said he'd forward that to the Sync team.

And you know, it's not just that it's slow...it's also that you have to press SO HARD compared to pretty much any other touchscreen I've used. Why is that?

Well on our FWD 2011 Edge SEL (EPA 19/27), we're averaging 22-23 after about 1,000 miles of mixed driving. That's not too bad.

Yeah I'm starting to think our only hope might be some software upgrades where they get their act together and write more efficient code.

Has anyone else noticed how slow MyFord Touch is compared to other touchscreen systems? I know it's doing a ton of stuff, so I can give it a little leeway, but most of the time it is just obnoxiously slow. I was in a 2010 Chrysler Town & Country the other day with a touchscreen infotainment/nav system and the responses when I touched that screen were *instantaneous*, more like an iPad or an iPhone. On our Edge, I have to stab the screen fairly firmly (not touch, really PRESS kind of hard) to get it to pay any attention to me at all, and then it's like watching a 10-year-old computer trying to run Windows Vista or something...you can feel the gears turning as it struggles to respond to your command. On the commercials for the Edge, you can see the animations between some screen transitions (kind of a zooming effect). I know those are commercials, but we never see that animation at all, choppy or otherwise. Sometimes I see 1 frame of it, with the next screen shrunk down to maybe 30% for a second before the full view pops up. This is starting to cause us a lot of frustration because with a system this slow it takes so long to get to certain functions, and sometimes we're duplicating button presses because we're not sure if it registered the first time. Is this normal on the Edges or does it sound like I have a faulty system?

I agree, everything I've seen and read indicates that modern-day rustproofing is a scam. You can't get any better protection than what is already incorporated into manufacturing processes these days. If you get any damage/dings/scratches, though, rust can always take hold. But that's going to happen even if you do go for third-party "rustproofing".

The sync site works fine for me in FireFox on my Mac. Java engines are OS-level, usually if there's a problem with Java it's because your JVM on the computer isn't up to date.