nsap

So in the last two days the MKX has done some weird things. 1) After sitting for a couple hours the Vista Roof magically vented itself and rolled down the two front windows all the way. Then the Vista Roof did not want to close. I had to drive it for awhile before it would close (it was about 38-degrees out). 2) The navigation screen was so dark no one could read it. The lights were not on and the brightness of the LCD was normal. Several months ago I pressed the close button on the Vista Roof and it opened it further. I just blew it off as a temporary glitch. Has anyone else had weird issues like this?

Has anyone noticed their Vista Roof rattling when you go over a big bump? The rattle comes from the rear skylight, it's that black plastic bar up in the front of it. Is there a fix for it?

From what I've read on here I'm not the only one that is confused about the navigation system in the MKX. The help menu has a list of voice activation commands, but there is no apparent way to use them. Anyway, I have my service manager looking into this. He showed me several pages of correspondence he has exchanged with Ford people (some manager, and an engineer) about it. He seems to think that Ford will issue a software update for it so we can either use it or get rid of the menu for it. I'll keep you all posted if I hear anymore.

So my MKX arrived at the distribution center in KC last Wednesday. The KC office promised it last Friday. Today is Monday...still no MKX. Now they are saying tomorrow or Wednesday. I'm not holding my breath. From KC to here, its about a 2 hour trip. Why it is taking them a week is beyond me. I can fully understand why Ford lost $12.5 billion last year. The company is still operating like it always has...at least in order processing and customer service. The dealership has been great though, part of the reason I'm not on the phone ripping Ford a new one because of the slow shipping.

Welcome! I like your Edge! It looks good playing in the winter weather.

I completely agree. Jrod, you make our wait a little more bearable. :shades: I hope your father has better luck with the shippment of his MKX than mine. It was built Monday, and isn't suppose to arrive until April 2nd.

Oh yeah. The ERL says it will be built next week. And the lady at Lincoln said it is scheduled to be at the dealership on March 9th. Can't wait!

Why am I not surprised that the customer relations person was wrong.? :wacko: Thank you!

Hey jrod, is there an update on mine?? According to Lincoln customer relations it was "being produced right now" when I called yesterday.

From what I understand, all dealerships are allocated a certain number of MKX's per month. This applies to all dealership in North America, not just large dealerships. So if your dealership had a lot of MKX's ordered prior to yours...chances are, their allocation is used up for awhile. [i may be wrong here, but that's the way I understood it] It was about 5 weeks between the order date and the date my MKX got serialized. The reason it took so long was because of the lack of allocation. Unless an employee on here can help you out further, you probably need to call customer relations and see what the deal is. On the order sheet, what priority was the order (should be 10-15)?

I've never seen a DVD-based navi NOT be able to play DVD's. The vehicle canNOT be in motion while the movie is going though. As soon as you put it in a gear, the movie will stop playing.

:happy feet: It's further along in the process than I thought! The ERL has been saying it's scheduled to be built the week of Feb. 26th since the 8th. Maybe the build date has been pushed up since it is already blended? Thanks a lot jrod!!!

If it's like most DVD-based systems, you can watch DVD movies in it while the vehicle is in park.

Finally got a VIN for it! 2LMDU68C27BJ13934 Thanks!

*Adaptive Headlamps (they turn when the vehicle does) *14-speaker THX Sound System (AMAZING!) *Heated and cooled front seats *Heated rear seats *More sound deadening materials *Real wood trim in the interior *Better materials in the interior (more luxury-like) *LED taillamps *Standard leather seats That's all I can think of at the moment.

siestafun, did you order your Edge with 18" chrome wheels? Just curious...

Ok. Cool. Hopefully the ball will get rolling on the MKX this next week or so. :wacko: Thanks for your help!

Just curious, but is the wheel supplier Supperior Wheel? The only reason I ask is because they are located close to me, and I know they are over-whelmed right now with the new GM truck rims. I wondered if maybe they were doing the Edge/MKX wheels as well... The dealership is a small one. The move a lot of vehicles, but probably not a lot to Ford. Its a MKX with Ultimate and Elite packages. It was ordered January 6th, and as of the 31st...it was not serialized. Any idea when the wheel fiasco will be fixed? A week or so you say?

Hi! I have some questions.. Is there really a constraint on the 18" chrome wheels? Why is it taking so long to get the order serialized? Thanks!

You have to get your VIN from your salesman. However, I ordered an MKX 3-weeks ago (Jan. 6), and it still has not been serialized (meaning...no VIN yet).

They are halogen only.

No. It hasn't even been serialized for a VIN yet...and its been on order for over 3-wks.

Thanks! I'm curious...Are they even building any vehicles that have been ordered within the last month (you may not know that...but thought I'd ask)? The MKX was a priority 10 X-Plan order, ordered from a small dealership (which I hear allocation does not apply to the small ones)...so I would think that if they were building recent orders it would be one of them, or it would at least be serialized.

I'd like to hear the answers to those as well..

Wow. What connections do you have? :wacko: You aren't too far from my location (same 'region' of the country anyway). Ordered an MKX January 6th, still hasn't been serialized. Maybe there is hope of getting it in Feb. yet...