Yeah, man....it's real hard to lift that little metal rod and insert it in the hole....Gawd, they expect me to open the doors with my own hands, too....what the hell were they thinking????
"Moisture intrusion"??? By chance, do you work for the government?
I wouldn't "demand" anything from the dealer. I would politely point out the problem, and ask them to fix it.
Don't go in there copping an attitude. It won't get you anywhere.