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AJ Ó HIcidhe

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  1. AJ Ó HIcidhe
    We had it thrown in for no charge on our new vehicle.. There's nothing really wrong with more protection in the long run.. I had the insurance on another Vehicle and got a nice pay out from them when I traded in. It won't/shouldn't cause any issues in value of the vehicle.. Ford has admitted they screwed up royally.. From the GM's I've spoke with they typically won't care 3-5 years down the road or whenever you trade up.
  2. AJ Ó HIcidhe
    Nightmare is done for us FINALLY.. New vehicle delivered this afternoon after they spent a few days testing for leaks and anything else they could think of.. Nice to see the Management team there to thank us for being so patient.. After 3 months of this nightmare, 4 rental vehicles from Budget.. It's nice to have OUR truck in the garage tonight.. Just waiting on the compensation from Ford which should be to us early next week.. They've also waved our payments until next month as well which was nice. Good luck to everyone who's still going through this.. If you need any tips etc feel free to get in touch..
  3. AJ Ó HIcidhe
    All signed sealed and delivered today, just waiting on the nice cheque now lol.. The shop manager & leads drowned the 'bejebers' out of the new vehicle over the last few days testing for leaks.. Not one found! Production was late July/August according to the paperwork.. Had all of 8km's on it when I got the keys this afternoon. I guess there was a big conference out east and our service guys made sure to ride Ford hard about our truck.. Apparently they got some pretty good apologies out of those from head office.
  4. AJ Ó HIcidhe
    Nightmare is one step closer to finish.. We emptied out our stuff from the old vehicle with some help from the Shop guys. New vehicle is just getting prepped for us to drive away with.. Should hopefully be done by next week.. Still getting financial compensation from Ford which is nice. Still can't get over the fact there was 2300 defective units made.. Oye
  5. AJ Ó HIcidhe
    Funny part was we knew about this before the dealer did, so when we went in to see our Sales rep they had no Idea ha ha nor did the owner of the dealership.. The phone calls were great to hear.. GM has got everything arranged, we got a new one that's en-route to the dealership this weekend.. Recall checks etc have been done, they're going to do some additional checks once its off loaded to tripple check things.. 3M etc being done on the vehicle before we take possession, along with our Winter tires being installed for us.. And we're getting a nice cheque from Ford Canada as well for compensation..
  6. AJ Ó HIcidhe
    My nightmare is over.. 60+ Days.. Ford told me to go into the dealership and pick a new vehicle.. Bout F'n time i told them!!
  7. AJ Ó HIcidhe
    One of the reasons I don't mind the rental.. Purchased a SEL.. Rental is a Titanium so I don't mind the upgrade ha ha.. I've gone head on at ford with the dealership General Manager on my side (Along with the shop manager, Shop leads and others) trying to get them to take back my swimming pool.. The GM Had a BRAND NEW non-effected unit sitting out front we could of driven away with that afternoon.. Nope.. GM Asked for an explanation, they skirted around and said that our vehicle doesn't meet the requirements..My vehicle is the worst any dealer has seen in Western Canada.. They've had a few come in with minor water issues, that they were able to get back to the owner in 48hrs..
  8. AJ Ó HIcidhe
    More than likely, doesn't sound like shifts are back fully yet by what I've been told.. Could be awhile..
  9. AJ Ó HIcidhe
    Yep! We had some light snow dropped in the Mountain parks, and in/around the Calgary AB area.. Was gone by the next morning ha ha
  10. AJ Ó HIcidhe
    Coming up on 60 days of my NEW vehicle still sitting at the dealership waiting for parts.. Had the vehicle only 48hrs before having to take it in.. Last update from Ford Corporate was; - Everyone is on an emergency wait list for parts.. But they won't tell the dealer or you where you are in the queue - No ETA for parts.. (No shock..) - Dealer has tried to get ford just to take the damn vehicle back (Interior is stripped right down which looks kinda cool to see in a way..) and they continue to reject - Ford HAS agreed to Financial compensation once this is all done.. - Dealership is begging ford for more money for our rental as our 60 days is just about up.. In the meanwhile I continue to make their lives hell on Twitter, Facebook and any of their other Social Media sites.. Spoke with a Lead at the Oakville plant last week, confirmed that NO parts are being produced (Only limited number of new Edges) as Ford has cut shifts at the plant again because of a lack of deliveries from Suppliers. *Sighs* Was hoping to have my vehicle back before it snowed.. Well it snowed yesterday so there went that hope!
  11. AJ Ó HIcidhe
    Our nightmare continues.. Been so long going, forget how many days its been really.. Was on the BC Ferry from Victoria to Vancouver this morning when I got a call from our "Customer Service Manager".. Went to voicemail as I was trying to enjoy the end of our holidays... Yeah no good news at all.. We're on an "Emergency wait list" for parts.. Apparently she can't tell us where we are in the queue.. Still making payments on a shell that's sitting at the dealership (everything's ripped out).. Oh but they'll look at compensation once everything's completed.. On our second rental unit with Budget, they swaped us out because we racked up the KM's on the first one... and on our way to doing it to the 2nd one too ha ha.. The way this is going, I'll be lucky to see my truck before it snows..
  12. AJ Ó HIcidhe
    They resumed production quite sometime ago..
  13. AJ Ó HIcidhe
    Another week... Another story from Ford.. Upside.. Ford Corporate finally agreed to take over making my payments until this gong show gets fixed.. Downside.. Buy back was refused (Even though the GM of the dealership had a brand new unit available for us to take right away).. Parts still haven't been produced/Shipped.. Everything except two parts are here and ready.. Once they actually show up our service manager said he can get everything put together and us back in our vehicle within 72-96hrs.. So the nightmare continues.. 38 days and counting
  14. AJ Ó HIcidhe
    Considering this error was Human caused.. I hope they make some changes big time..
  15. AJ Ó HIcidhe
    Must be an american thing because number doesn't work in Canada when I call.. Unleashing the hounds on Ford Canada corporate office as we speak
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