CapeDave

It is unintuitive, very hard to read and has way too many useless meaningless colors involved. BIG CLEAR EASY TO READ wins every time. Every single time. Always.

I agree about the gauge cluster. Looks like a freaking three year old (now be sure to use every crayon color in the box, Johnny) designed it in the Edge. I thought I could live with it, but I hate it. Good luck with your repair/replacement for your Edge.

Good work! They should be paying you for helping

Thanks for the heads up, I will clean the sills! Yes, also IT, I work with websites. All work a whole lot better than Ford Adaptive Steering

Agree. I am using mine in the snow and I like how it drives. Now that the steering is fixed. Nevertheless, it is not an acceptable issue on a car of this price. Should have been tested more.

Ouch. Sorry to hear this. I did not get my whole wheel replaced, just the clock spring and some modules. So I cannot speak to the difference of the wheel. But generally, it should be exactly the same (or better) except for it should work So, yes, take it right back. I am so sick of cars that have to have the wheel crooked to drive straight for any reason ever. God luck. Personally, I think it is buy back time for those who desire it.

I got a loaner thru them they used Enterprise rental, so they can ALWAYS get you a loaner of some sort However, my loaner was only for a day, while they were actually working on it. I drove the damn thing for weeks with the error message showing. I believe that the current best fix is what you are getting. A full steering wheel/assembly replacement. I think but am not sure that includes the clock spring. You may want to double check me on that. I myself got the clock spring module/software update fix and all is running very good. Feels like better than new.

Sorry about the circumstances, but nevertheless, welcome to this thread. We feel your pain! I think you should be OK at the dealers because at least we have made a big enough fuss here that the issue is forefront and good knowledge of it has been gained. I would push for a whole new steering wheel assembly. That seems to be the current fix.

Actually, even in te Edge there is no way to turn the adaptive feature off. Just change it from Normal to Sport. It is also always on.

Well spoken. We may just have to accept that we have "taken one for the team" and let that be our satisfaction. One point, in software, often beta testers are given a free copy of what they test. This can be as high as a $1000 value or more, depending on the software being tested. But I think we all for sure deserve a nice FORD baseball hat

There is no end to this intrigue surrounding the "Adaptive Steering Warning!" issues That is good stuff. All said, I think I would have preferred a light power boost rack and pinion steering assembly LOL. Does anyone else here think that Ford maybe owes us something for the time wasted regarding this issue which for sure should not really have been released? In the real world, beta testers 1. get paid and 2. are informed of their beta tester status. I am thinking 2 car payments would be good and possibly a buy back offer.

You have a good point. When mine was like that it did not "feel" as unsafe as it looked, becasue as you said, it was basically just a new "center". Disconcerting yes! But lord knows I have driven off center cars before. To give credit where credit is due, the car does now drive like "the poor man's BMW" that it is supposed to be One reason I bought the car was because I liked the way it drove, of which steering feel is a big part.

Dude, that sucks! I am sorry to hear that. This really is an insidious issue and I think Ford at minimum owes us a perfect fix and a few damn car payments. Maybe even a buy back offer.

Yeah, I had same thing, freaky and not in a good way I guess I thought that if the steering wheel got replaced, the Clock Spring was a part of that, but from what you say, they are two separate things. Hmmm. My car is driving like it should and I enjoy it, but the fact that my steering wheel did not get replaced as well leaves me...

Hmm, this is intriguing. Was I the last to get the Clock Spring/Module fix? Is it a good fix? Damn I hate worrying about this kind of stuff. Should I ask my dealer about this? Thanks. I am very glad your fix is on the way!

I am at 6000 and have not used the seats without a thick cushion because it is too painful. Therefore, I have not been able to properly avail myself of the heated seat feature, and the cooling, well, that simply does not work. But I knew that from this forum going in. Although there are many issues with these seats, the deal killer is that where my thigh crosses the seat cushion bolster, there is not enough padding and a metal bar is what my leg is resting on. This is also the precise part of leg that has no padding of its own. Pure bone, all the time. Bottom line, these seats were poorly designed and even more poorly implemented. Very sad. Did Ford learn nothing while they owned Volvo? So like a pebble in a shoe will not "break in" until it is removed, that is what we have here. The cloth seats in my $19,000 loaner were more comfortable than the top of the line leather "perforated heated and cooled seats" in my $45,000 Edge. That sucks, believe me. Now that I feel my car is safe to drive I will be finding out what exactly my options are. First stop, local car seat upholstery company.

I will test my horn. Thanks. I am very grateful that he heated steering wheel was working today as we got 16 inches of snow. I believe the fact that it has stopped working was a symptom of the Adaptive steering issue/bad module.

Update, things are going well. My car feels very good and no error messages. There is a slight change to the look of the green lane lines in that feature. I guess that means they did a software update too.

OK, I got my car back. They replaced and reset some modules. replaced the Clock Spring. And did a bunch of other stuff I do not understand but is on the service order. I am very happy to say all error messages are gone. Heated steering wheel works again, yay. And a bluetooth issue seems to have disappeared (a good thing) and all seems very good. So it is running "better than new" at this point. If anyone cares, I could post a jpg of the service order tomorrow. Let me know. For now, I am quite happy. As I can now focus on the other BIG but not necessarily safety related issue. The unbelievably uncomfortable front seats. I still may have to trade the car and take a hit as this precludes me using the heated seats and using the seats at all without a cushion. Lincoln MX maybe?

It was a while back when this happened, so I am cloudly on the precise circumstances. As I recall I had tried turning off the car and on again to reset the error message and right then the wheel turned 90 degrees to the left. The wheels themselves did not turn, the wheel turned. The car was actually drivable but with the wheel 90 degrees off center. I am an expert driver so I was able to get into town. Stopped for gas on the way, and after restarting after fill up, the wheel magically re-centered itself. In a new set of events, the wheel was 10-15 degrees off center and had been for a week when I took it to dealer today. I will be picking the car up tomorrow. I will give a full report tomorrow night.

I guess that depends on what you mean by drivable. Since it is the STEERING that is affected, it seems to me it would qualify as a safety issue. A recall would raise awareness generally and also possibly SAVE a life before anyone actually died or was injured from it. Believe me me, when your steering wheel turns itself 90 degrees to the left (like it did once for me, luckily I was going slow almost in my driveway) trust me, that sure does SEEM like a safety issue for sure. Also, since it is happening to so many vehicles, it seems that would be a good way for Ford to get out in front of this.

The stars must have been aligned correctly. I did get a loaner. They are putting in a clock spring and another part I did not get the name. I am hoping to hear from them tomorrow. I need to do some driving on Thursday, so I really hope it is fixed and fixed right. This really colors my whole experience with my first American car. I also wonder why a recall has not been issued? Or did I miss that?

I totally agree! Never ever have I been sold a car that had steering issues. It goes in tomorrow and I will see what they say/do. I still cannot believe that they are not falling all over themselves to give me a loaner. I mean this is not "I am not really happy with the color of the dashboard" kind of issue. This is serious. The last time I was in when they just did the hookup test they said something like... "We could not possibly give you a loaner because blah blah blah." It is not easy to hold my temper in the light of such ignorance. What, would the universe break if they gave me a loaner?

I am praying for the Lemon Law for us both. Ford should know better than this crap and owes us something more than just a fix for being beta testers for a feature no one really cared about to begin with.

Thanks. It has really kept me from enjoying my new car. When someone asks, "How do you like your new car?" I have no idea what to tell them