AutoBuff

Yeah, we do need it. Great story.

As I mentioned earlier in this thread, I didn't have upgrade success with either USB or WiFi. I'm not sure if it was in this forum or a Google search but I saw that the USB drive can't be larger than 32GB. So I ordered a 32GB drive and finally was able to install the upgrade. Another tip for those interested: I use a Mac and the installation instructions on the Ford owners website says to unzip the download file using StuffIt Expander (which, contrary to the Ford website, is not available on current Mac systems). That's not necessary. I just unzipped the download file using the built-in Mac Archive Utility and set up the USB drive with the files and SyncMyRide folder as shown in the Mac screenshots. EDIT: One more thing. When the update finished it said that the new system would be active when the car was restarted. So first I shut off the engine and waited a second, then started it up. The old upgrade was still active. Then I shut it off again, opened the driver door and saw the display shut down. I started it and still the old UI. So I shut it off, went into the house for 15-20 minutes, went out and started it up and the new update was working. YMMV.

September 10, 2020 NHTSA CAMPAIGN NUMBER: 20V550000 Missing or Loose Bolts on Start/Stop Accumulator Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire. NHTSA Campaign Number: 20V550000 Manufacturer Ford Motor Company Components POWER TRAIN Potential Number of Units Affected 97 Summary Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts. Remedy Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall is expected to begin September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49. Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. 8 Affected Products MAKE MODEL YEAR FORD EDGE 2019-2020 FORD ESCAPE 2020 FORD TRANSIT CONNECT 2019-2020 LINCOLN CORSAIR 2020 LINCOLN MKX 2019-2020

Thanks for that info. I tried leaving wifi enabled for one night and there was no update so I disconnected it. I'll turn it back on and leave if for a week and see what happens.

Hmmm. So I guess that means that wifi is active even when the car is turned off. I have tried several times to update using a USB flash drive but no luck. I just connected to wifi and checked for updates. It scanned but never displayed any result - found or not. Auto update is turned on. Now that wifi is connected maybe it will update overnight (but I have my doubts).

So you did nothing to actually start the update process? I just happened on its own because there is a wifi connection?

I hope I haven't caused confusion by posting this recall notice. I know many owners will be notified by mail but one concern that I have is those that don't receive the notice because their vehicle was bought used or the owner has since moved to a new address.

2015-2018 Ford Edge and 2016-2018 Lincoln MKX August 11, 2020 NHTSA CAMPAIGN NUMBER: 20V469000 Front Brake Hoses Could Rupture A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash. NHTSA Campaign Number: 20V469000 Manufacturer Ford Motor Company Components SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES Potential Number of Units Affected 488,594 Summary Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely. Remedy Ford will notify owners, and dealers will replace the front brake hoses with the new hoses that have a revised braid material, free of charge. Parts are not currently available. Ford will send an interim notification beginning September 14, 2020 to make owners aware of the issue. A second letter will be mailed once parts are available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S42. Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. 7 Affected Products Vehicles MAKE MODEL YEAR FORD EDGE 2015-2018 LINCOLN MKX 2016-2018 4 Associated Documents

I can understand your frustration. Unfortunately, many vehicle manufacturers behave pretty much the same when it comes to this level of defect. They stonewall the issue rather than take the time (and $) to research and apply a remedy. Although there are times when a class action suit can be an effective motivator, it seems to me it has to be a fairly serious safety issue where the federal government is apt to get involved and force the company to address it in a timely manner.

USB drives are 64GB and 128GB, which may be an issue. Don't have anything smaller and don't have access to a Windows machine. Guess I'll live with the current version.

I went to the update site, followed the instructions but have had no luck. 1) Entered my VIN. 2) Downloaded the ZIP file. 3) Formatted two USB drives to ExFAT as directed by website. 4) Extracted the ZIP file to the USB drive (note that the extracted file layout (Mac) did not match the website - the tar files were in the root folder, not in a SyncMyRide folder.) 5) Fired up the 2019 Edge (which has SYNC Version 3.3 Build 18201_PRODUCT). 6) Inserted USB drive and the message "This USB device is not supported. Please remove". Tried both USB drives on both USB ports. Same error. 7) Formatted the USB drives as FAT32. Tried 6) above - same result. 8) Formatted a USB drive back to ExFAT, created a SyncMyRide folder and placed tar files there to match the website screenshot layout. Same error message. 9) Connected the car to WiFi and selected Auto Updates > Search for Updates (command may be different). Searched for 3-4 minutes twice, each time no message displayed, good or bad. End of sob story. Both USB drives work fine on my Mac, regardless of format. If anyone has some insight as to what I'm doing wrong or suggestions for an alternative approach, please respond. Thanks.

Welcome and hello from the Florida Panhandle.

I agree. Ford says that cars that have this 'technology' are equipped with a heavy duty starter and battery. But how would a consumer really know if these components are "beefed up" enough to handle this operation?

Thanks, but we'd never make it that long. Most importantly, we just don't want the wear and tear on the starter, battery, or anything else that's stressed by this operation. My uneducated guess is that the savings in fuel is marginal at best, particularly living in an area with few stop lights and light traffic.

I also have this problem in my 2019 SEL with 7,200 miles. It happens when the car is first started and driven 20 mph or less out of our street. It seems like the vehicle is hunting for the right gear. Once it's been running a while the symptom is gone or too subtle to notice. Outside temperature seems to be irrelevant. Yesterday afternoon it happened at 75 degrees. FWIW, Consumer Reports gave the car a good review overall but in their road test report they did say "The eight-speed automatic is unobtrusive most of the time, but sometimes low-speed shifts are clunky."