luxpow Posted May 15, 2016 Report Share Posted May 15, 2016 What are the various stages a custom order goes through ? My dealer told me yesterday that my "order has been pulled by the factory and headed for build". But I was expecting a VIN to be generated first, then a window sticker etc. So I am confused especially since its been only a week and I was not even expecting a VIN. My understanding of the whole process so far is : 1) You request a custom build with the dealer 2) Dealer uploads the order in their system the following Monday/Tuesday 3) Ford analyses the build and approves/rejects it based on whether they can still take orders for that MY etc. 4) The manufacturing plant (Oakville, Canada) downloads the order 5) A VIN is generated for the car 6) Window sticker is generated 7) The car is built (in 2 days) 8) The car is shipped to the dealer 9) You pick the car from the dealer Please correct if wrong. Thanks in advance. 1 Quote Link to comment Share on other sites More sharing options...
luxpow Posted May 17, 2016 Author Report Share Posted May 17, 2016 anybody ? Quote Link to comment Share on other sites More sharing options...
akirby Posted May 17, 2016 Report Share Posted May 17, 2016 You said to correct you if you were wrong. You weren't wrong. A couple of points to add though. A special order is the same as any other dealer order except for the priority. If the dealer follows the rules then a retail (sold) order has a priority of 10-19 while stock orders are 20-99. When a dealer gets allocation Ford pulls the lowest priority order that can be built (sometimes a paint color or option isn't available that week) and schedules it. If a dealer has no allocation, your order doesn't get scheduled. If there are multiple orders with the same priority it goes by oldest order date first. 2 Quote Link to comment Share on other sites More sharing options...
luxpow Posted May 17, 2016 Author Report Share Posted May 17, 2016 You said to correct you if you were wrong. You weren't wrong. A couple of points to add though. A special order is the same as any other dealer order except for the priority. If the dealer follows the rules then a retail (sold) order has a priority of 10-19 while stock orders are 20-99. When a dealer gets allocation Ford pulls the lowest priority order that can be built (sometimes a paint color or option isn't available that week) and schedules it. If a dealer has no allocation, your order doesn't get scheduled. If there are multiple orders with the same priority it goes by oldest order date first. Awesome ! Never knew I could get something right on first try. Mom would be so happy Quote Link to comment Share on other sites More sharing options...
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