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12volt solutions remote start issue


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Hey all, 

 

I'm. Having trouble getting the 12volt solutions LUL kit to program. I followed the instructions provided and all of the indicators on the unit seem to show it taking the programing but the car will not start remotely. Their customer support is very. Busy since mid December and j haven't been able to get an answer. Has anyone else used one of these that might have had to do an extra step that I might be missing or have any suggestions? It's a 2017 edge titanium. I know remote start works because I also have a startx obd port remote starter that does work, just looking to replace it with the 12v one instead. 

 

Thanks! 

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Did you install the long range add-on kit? From what I read the standard kit is limited to the FOB range. Have you tried starting when standing right next to the car?

 

As you have another remote start kit installed, is it possible that the OBD start is interfering?

 

What exactly happens when you press the remote start sequence, (lock, unlock, lock)?

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2 hours ago, enigma-2 said:

Did you install the long range add-on kit? From what I read the standard kit is limited to the FOB range. Have you tried starting when standing right next to the car?

Didnt use the long range kit, tried it sitting in the drivers seat.

As you have another remote start kit installed, is it possible that the OBD start is interfering?

Disconnected that and the factory installed VSS/Remote kit.

What exactly happens when you press the remote start sequence, (lock, unlock, lock)?
Car locks, and unlocks, and locks nothing else.

Tried disconnecting the battery too as I had to do that to get the startx kit to work correctly. I've tried everything I can think of. 

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I can't figure it out. The startx obd module works great, I can not get the 12volt solutions one to work. It programs fine, but doesn't do anything when you press the start sequence, I even tried the other sequence incase they sent the wrong one. Don't know what else to try. Might just send the whole thing back and get a different brand, really want app support. 

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