tacbear Posted April 2, 2021 Report Share Posted April 2, 2021 Just got my 2018 Edge Sport 19,100 miles...(GPS quits tracking/ Voice command breaking up and unusable/Sync 3 VERY Slow when using controls on touch screen) back from dealership. The Dealership did a hard reset, checked for codes in the APIM and half a dozen other tests that showed nothing was wrong!! I had to complaint to FORD and it still took 2 weeks to get Ford to put a new APIM in and when they did WALA! it is now working!!!!!!!!!!!!!!!!!!!!!!!!! 1 Quote Link to comment Share on other sites More sharing options...
BillE Posted April 3, 2021 Report Share Posted April 3, 2021 Who at Ford did you complain to? Do you have your contact's name and address ? When I contact Ford Customer Support, they usually tell me to talk to the Dealer Service Department which I have already done and is the reason that I am contacting Customer Support. Thanks Quote Link to comment Share on other sites More sharing options...
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