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Special Service Message 52393 - 2024 Nautilus - Predelivery Removal Tips For Exterior Shipping Protection (RapGard)


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SSM 52393   2024 Nautilus - Predelivery Removal Tips For Exterior Shipping Protection (RapGard)
 
Some 2024 Nautilus vehicles may exhibit difficulty removing shipping door protectors or white RapGard during predelivery. This may be attributed to varied environmental conditions during transit from the assembly plant to the dealerships. If possible, bring the vehicle into the shop to warm up and stabilize to a room temperature closer to 20°C (68°F) or higher prior to removing the plastic coverings. Running the engine may help in warming the hood wrapping adhesive for easier removal. Also, reuse the white RapGard that was removed from the car to dab/remove any adhesive residue left behind. For general guidelines, refer to the Warranty and Policy Manual, Section 2.9.00 Storage of New Vehicles.

 

 

It's worth noting that in recent years, other automotive manufacturers have experienced paint defects caused by water migration beneath RapGard protective film.

 

While differences exist between manufacturers' RapGard application methods, paint formulations, and vehicle sheltering during transit, it may be prudent for prospective 2024 Nautilus buyers to inspect the vehicle's paint to ensure defects like those pictured in the below-attached Volkswagen Technical Service Bulletin are not present.

 

Volkswagen TSB 00-19-01 - Paint Defect - Water Migration Under the RapGard - 01-30-2023.pdf

 

Edited by Haz
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