cv27 Posted April 12, 2012 Report Share Posted April 12, 2012 ..."PIN or PEN"... It's actually APIM (Advanced Protocol Interface Module) Quote Link to comment Share on other sites More sharing options...
NIKAL Posted April 12, 2012 Report Share Posted April 12, 2012 It's actually APIM (Advanced Protocol Interface Module) Thanks! That is must be the part they were talking about. Like I said I had no idea and originally we thought it was part of the software upgrade, until the specialist came out and spoke to my wife and explained that it was hardware. Quote Link to comment Share on other sites More sharing options...
choff1138 Posted April 12, 2012 Report Share Posted April 12, 2012 This specialist said the PIN that was replaced was a Module that is Hardware, not software and that this is part of the Sync/MFT system. She said the dealership has been finding more of these Modules that are intermittently failing. This is not exclusive with the Ford Edge, but with many of the Ford cars and trucks that are equipped with the MFT. She said they have seen handfuls of these modules failing, and since replacing them it has solved these customers issues. It sounds like these Modules are made by an outside vendor and Ford has not pinned down why some are having issues and other are not, it does not seem to be linked to a particular lot or date of manufacture. It has only been 3 days since we have had all this fixed, but since then we have not had one single issue, the phone works 10X better then previously and the system seems much faster. So if you are still having the blue screen of death, or if you are having intermittent re-boots or having to turn the car off and restart to unlock the MFT you might want to go to your local dealer and ask if they know anything about this "PIN or PEN Module" and see if they can test or replace it for you. They replaced you APIN - which is the hardware. There have been two issues - some software seems to bug out, but some hardware was also bad. Glad they got yours fixed up. Quote Link to comment Share on other sites More sharing options...
akirby Posted April 12, 2012 Report Share Posted April 12, 2012 A lot of the problems with MFT that was blamed on the software was actually a combination of the early software and bad APIM. Some people here have bad APIMs but are still blaming the software. Glad to see you got yours fixed quickly. Quote Link to comment Share on other sites More sharing options...
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