Ok so I just got an 11 Sport. It obviously has the MFT system. I've played with a few over the years and known many folks that had them, never seen nor heard of a problem until I went online and specifically looked for problems. (i.e. I searched for MFT/SYNC problems) I was just curious if there were any known issues. I've seen the mftsucks site, and a couple other sites dedicated to whining about the system. I see one major problem with those sites......if you are going to go that far to whine and complain to the world, at least use proper grammar and spell check. Nothing says this person is an idiot worse than minor grammar screwups, except for the MAJOR grammar fails. If you can't use spell check, then i'd reckon you probably can't use a basic touch screen interface. Not directing this at any of you, not by any means, just pointing out that if you really want to make a point like those folks, do it right.
Now, as for those who are fed up and can't get any help, I'm going to tell you how to solve this. I've gotten fed up as hell over the years with a few major companies (I mean all Fortune 500, several Fortune 50) These are all PUBLICLY owned companies...like you can buy stock and have a sliver of ownership. That being said, at anytime you can call the corporate office and ask to speak to the CEO, president, whomever you wish. Obviously, they aren't going to transfer you to Alan Mullaly. Don't expect that. But when they refuse, simply ask if they are denying you the right to speak to the (insert here whomever's rank) of a public company. This will get their attention. You'll be either transferred to an assistant, or will get a return call from one. This assistant will work in one of the top dogs offices. These people have far more power than anyone would ever think. They are the last line before you speak to numero uno. I have used this very method against FedEx, Blue Cross Blue Shield, AMEX, Atlanta Gas Light, and UPS and everytime it works without fail.
To give you a quick basic understanding. When my sister became pregnant with her son, she had blue cross blue shield of GA insurance. She called to verify maternity coverage, and it was confirmed she did. After a visit to her doctor in the early stages, she recieved a denial of benefits because "no maternity coverage" with her policy. I listened to her for days go round and round with those CSR's on the phone. When she finally broke down crying I asked her if she wanted me to handle it. Of course, between being a female, my sister, and pregnant you can imagine the response I got (no offense ladies, but those hormones do strange things to women......like eating pickles with dirt.....need I say more?) Now, I know for a fact that BCBS of GA and every other major corporation records all calls for "quality assurance and training purposes." Yea, no it's not for either of those. They record those conversations for use against you in court after you fly off the handle on them and try to sue. Then you look like an idiot. However, that very safeguard on their part was their downfall in this case. I called with my sister present, got my name attached to her account for the purposes of administration of phone service benefits and dealt with the issue. Of course the CSR's and their managers decided to stonewall me. No biggie. I called the corporate office after that and asked to speak to the CEO (whose name I had already looked up) Of course she was unavailable. So I asked when she'd be available. She doesn't take calls from individual customers. Really? A public companies CEO won't talk to their customers? Are you saying you will not allow me to speak to her? Well then, attention now gotten, she said she would have the CEO's assistant call me. I got a call that afternoon and explained how my sister was told she was covered and now they weren't covering her. I said, i want the tapes of the conversation pulled and verified since I have a recorded copy of that conversation. Ok, so I could bore you with the rest, but at the end of the day, though I never spoke to the CEO, they covered her for maternity.
Moral of the story is, when you can't get a reasonable solution, go straight to the top. And don't get put off. If they say they are going to return you call, ask when. If they say tomorrow, expect a call. If you don't get a call then, call back and express your displeasure immediately. Don't get mad, don't use profanity. Just push harder to the CEO. Keep pushing. They won't ignore you if you are persistant. Like I said above, I've done this with BCBS of GA, FedEx, UPS, AMEX, and so forth. It's worked every single time. So when you succeed, post it up :hyper: