Kyra23 Posted April 8, 2014 Report Share Posted April 8, 2014 I have an iPhone 5 and it won't sync with my 2008 edge. Any suggestions? Quote Link to comment Share on other sites More sharing options...
jhsimpich Posted April 9, 2014 Report Share Posted April 9, 2014 Just a thought. You never mentioned if you paired the phone with the car. Step 1. Quote Link to comment Share on other sites More sharing options...
Kyra23 Posted April 9, 2014 Author Report Share Posted April 9, 2014 I have tried to pair my phone. Nothing comes up on my phone or car Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted April 9, 2014 Report Share Posted April 9, 2014 (edited) Hi Kyra23,Have you ever been able to pair a phone to your Edge? If you have, I suggest trying a master reset. Here's the link to the instructions:http://support.ford.com/sync-technology/perform-master-reset-syncIf you have never been able to pair a phone, please send me your VIN in a private message so I can look at your vehicle information.Rebecca Edited April 9, 2014 by FordIVTteam Quote Link to comment Share on other sites More sharing options...
JOEHIO Posted April 9, 2014 Report Share Posted April 9, 2014 If you went to your owners manual, THEY DO GIVE INSTRUCTIONS, and if a problem STILL existed, there is a phone number to call. When I got my ipone4s a year+ ago, I had issues, called the number, and the person was very helpful getting my issues resolved. I'd go down to the garage to get the book to see exactly what. it said, but I just had back surgery, so I really don't feel like going down to the garage.. 1 Quote Link to comment Share on other sites More sharing options...
Kyra23 Posted April 9, 2014 Author Report Share Posted April 9, 2014 No I have never been able to pair a phone with my edge. I will look for the vin sometime soon. I have read the directions and they did not work either. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted April 11, 2014 Report Share Posted April 11, 2014 If you've never been able to pair a phone, you may not have SYNC, but when you get your VIN, I'll check for you. Rebecca Quote Link to comment Share on other sites More sharing options...
Tammymarie23 Posted December 16, 2014 Report Share Posted December 16, 2014 (edited) I have the same question. I have the iPhone 5c and when I try to pair it nothing comes up, there's a phone button on mine and when I push it , it does nothing and nothing shows up on my phone either. Should I try the master reset? Edited December 16, 2014 by Tammymarie23 Quote Link to comment Share on other sites More sharing options...
Tammymarie23 Posted December 16, 2014 Report Share Posted December 16, 2014 If it shows the phone button it should have sync them right? It also has the text button as well Quote Link to comment Share on other sites More sharing options...
Waldo Posted December 16, 2014 Report Share Posted December 16, 2014 If it shows the phone button it should have sync them right? It also has the text button as well Not always. Do you have the "Sync, powered by Microsoft" badge down by the shifter? Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted December 16, 2014 Report Share Posted December 16, 2014 Hi Tammymarie23, Like Waldo said, the phone button doesn't always mean you have SYNC. Shoot me your VIN in a private message and I'll check your window sticker for SYNC. Rebecca Quote Link to comment Share on other sites More sharing options...
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