Cindy_Boo_Boo Posted May 24, 2018 Report Share Posted May 24, 2018 2014 Ford Edge Sport. Does anyone else have a problem with the color changing from what you originally chose to the Ford blue? Mine does it about every 6 weeks. I have set it to purple and then bam! back to blue. I asked the dealership about it and they said they had never heard of that issue so couldn't tell me why it was happening and of course it wouldn't do it while Harrison was there. Quote Link to comment Share on other sites More sharing options...
jmr061 Posted May 24, 2018 Report Share Posted May 24, 2018 What version of MFT software is your system running? There is a TSB that possibly applies to your vehicle which the dealer should have been able to look up in a matter of minutes: SERVICE PROCEDURE Determine the level of software in the accessory protocol interface module (APIM) by navigating to the system information screen on the 8 inch radio display. Select: Menu Help System Information If the last five numeric digits (e.g. 4.30.13171.PRODUCT) are 13171, proceed to Step 2. If the last five numeric digits are not 13171, this article does not apply. Refer to the Workshop Manual (WSM), Section 417-02 for normal diagnosis. The above is from the TSB. If it is 13171 then the software is the cause of the issue and needs to be updated. 1 Quote Link to comment Share on other sites More sharing options...
omar302 Posted May 24, 2018 Report Share Posted May 24, 2018 Or simply upgrade mft to v3.8 as it includes the above mentioned fix. 1 Quote Link to comment Share on other sites More sharing options...
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