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ONEDGE16

BCM replaced at 2027 KM

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Took the car in to the dealership yesterday to get the Adaptive Headlamps  recall done, at the same time asked them to look at the climate seats for a couple of issues:

1- with remote start, only driver seats come on (heat/cool) on

2- only the bottom part of the seat function, the back lumbar area not cooling/heating

3- when cool is on, the seat fan is loud enough to hear it with the radio on

 

Gets a call in the afternoon to let me know that they need to replace BCM. Here's what the tech put on the work order

 

20190726_191900.jpg

Edited by ONEDGE16
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On your BCM replacement, did that correct your seat back not cooling/heat?  I have the same issue and my Ford dealer has know idea why and has a call into a Ford engineer.  

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50 minutes ago, Sage said:

On your BCM replacement, did that correct your seat back not cooling/heat?  I have the same issue and my Ford dealer has know idea why and has a call into a Ford engineer.  

It only fixed the remote start issue. Not the back lumbar section of the seats heating/cooling and cooling fan too loud. They still have to fix that one. There is SSM 47814 out there but doesn't seem to address it either.

 

NHTSA ID Number: 10156883

Manufacturer Communication Number: SSM 47814

Summary

Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.

Edited by ONEDGE16
added SSM info
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