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Steering Wheel Controls not working


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Hi all,

I have a 2014 Edge SEL and the right side steering wheel controls stopped working. Because all of the right side controls fail and all of the left side controls work, I assumed (incorrectly) that  it was a faulty switch. I pulled the airbag and replaced the right side switch and voila...it still doesn't work. Some online research has led me to believe that the problem may be a faulty clock spring. Any ideas? Suggestions? Experiences? Note...I do occasionally get some goofy error messages relative to the driver's door being ajar (when it is not) or transmission being in park (when it is not). I can usually clear these out by hitting the OK button on the left side of the steering wheel but I am curious as to whether this is connected to the right side steering wheel control problem. Thanks to everyone in advance.

Frank

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