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oskar27

Changing email address with Ford

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I switched to a new carrier and now I have a new email address. I go to my account in Ford, got my account info, click edit email address, I type it twice as needed, and then it says “Save Failed”. How can I change my email address?

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I was able to change mine ok, suggest you may have mistyped one of the passwords (they didn't match) or, the site verifier felt your password was not valid.

 

Try again as it appears to be working ok.

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Thanks for the help, I have been able to change my username and password. Username was before my old email and change it to my new email and it was accepted. New Password was also accepted. However typing my new email in the appropriate section says “Save Failed” and I do type it twice correctly. Anyway due to covid-19 I will not bother any more cause I think they are busy, perhaps I will try in.....next year. But I was able to change my email with Ford Credit and although it said after “system error” when I logged out and back again, it had my new email. Strange!

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