No back up camera or radio

[Brockdog12]

So at times, I start my 2022 SEL, I get no camera, no audio, cluster says audio off, pressing the power button on the volume knob does not power on the system, it will eventually power on after a mile or so of driving down the road.  Problem is completely random, Ford has never been able to duplicate the problem, even though I have showed the pictures and videos of the vehicle in reverse with no back up camera, totally black display.  Ford is recalling other models for no back up camera or back up camera issues, but dismisses my issue.  Also, to access bluetooth audio on my phone, I have to hit the phone button on the display about 4 to 5 times or more each time before it will switch over to my phone.  I do have the extended warranty on the vehicle and it is still under the 3/36000. 

[Wubster100]

Do you ever get any "system off to save power" messages?

 

Are you running on the latest version of SYNC 4?

 

[enigma-2]

I get this occasionally on my MKX.

 

The reason is, is downloading a Sirus update. Takes a few minutes and the ACM is unavailable during this time. Only happens right after a start, never while driving.

 

If this is what's happening in your case, look on the display for "updating" or "subscription update" or some, such verbiage.

 

On mine, its in small letters that blend into the background of the screen; easy to miss.

[Brockdog12]

I'll check for the Sirius update.  Odd that that would happen after driving for about 20 minutes, shutting it off to run into the stop and go for less than a minute, then get it, start the vehicle and have no back up camera or stereo for about a mile, can't even use the power button to get it to come on.  Dealer called me after I emailed them for I felt is a lack of trying to solve the problem.  They are getting me a loaner lined up and they're also going to replace missing splash shield bolts since they do all me oil changes, had to bring that up to them also, like I wasn't going to check their work.