2013 Ford Limited AWD Rear Door

[NIS0003]

G'day All...

 

my latest issue with my Edge, is now the rear door won't open under power.  I had issues with during the extremely cold temperatures, the door (hatch) would not stay up...and sometimes when pressing the button to open the door, it would not run it's cycle to open the door.  I had one time pressed the button the door opened half way, then started to close again and ended up coming down on my head.  Now when pressing the button, it doesn't even pop up.  I can hear the latch release but that is all the door does.  I have listened at the fuse block under the hood by the battery, and i can hear the relay click but i am not sure if there is anything going through the relay to drive the motor.

 

has anyone encountered this before?

[Samurai Edge]

If the door latch clicks open, can you raise the door by hand?   If yes, then your rear hatch motor may have failed, or you have a short somewhere in the power line.

[enigma-2]

If you can lift the rear hatch open manually and it stays open, the struts are good.

 

If it's really heavy, or doesn't stay open after you lift it full open position, the struts are bad. (The struts are responsible to provide the main lifting force. If they fail, the motor will sense the overload and stop any attempt to life the hatch.)

 

If after you initiate an open procedure, you hear it unlock and hear the motor try, it may be the body control module may be out if sync. (If may actually forget how to open after unlocking.) To fix this possibility, disconnect the negative vehicle battery cable, and step on the break pedal for 30 seconds (drains the residual currents from the capacitors in the modules.) Leave the battery disconnected for another 10 minutes. The body control module will reset. 

 

If after the latch unlocks but you hear no motor, its possible the fuse has blown. Think it's #7 in the fuse panel located in your engine compartment. (2013 Edge). If ok, then suspect the liftgate motor itself; or a wiring problem. The most likely location of a wiring break is the yellow wire that located in the rubber boot that connects the body to the hatch.